Question about Samsung RFG297AARS Bottom Freezer French Door Refrigerator

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My Samsung French Door, Bottom Freezer Model RFG297AARS was leaking into the refrigerator & pooling under the deli drawer.

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Be sure that the appliance is vented on all sides, top, and rear. It needs at least 2 inches of air space all around.

Posted on Jun 21, 2016

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Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.

Posted on Apr 08, 2015

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Posted on Jan 02, 2017

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Related Questions:

2 Answers

Why would I be getting water build up to ice below the meat tray?


The unit self defrosts and this creates water. There is a drain tube that is supposed to let the water go to the bottom of the outside underneath. If that tube is plugged or damaged the water runs down the inside and creates ice.

Apr 25, 2015 | Samsung RF266ABRS Bottom Freezer...

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Water is collecting under the deli draw of my french door samsung refrdgerator


Is this the Samsung 4-door fridge/freezer with a round water-filter between the two drawers in the Refrigerator? a) Is your water-filter correctly installed in it's place? b) check where the water-drops are coming from: it could be the ice-maker - need to call Samsung service.

Sep 28, 2014 | Samsung Refrigerators

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Samsung French door fridge is making an intermittent "whooshing" noise. It's still cooling and making ice and I don't see any frost or standing water in the fridge. Any thoughts or advice would be a


These fridges go through all sorts of cycles, the defrost cycle is probably the noisiest, strange sounds are ok, it will tell you when something serious is wrong, alerts & alarms.

Nov 16, 2013 | Samsung RF265AA Bottom Freezer French Door...

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How do I clean around the rim of the refrigerator drawers?


Samsung draws are removable, but they are a pain and have to be pulled out, then lift up which allows you to bet the nylon wheel guide to dip under stops, and sometimes takes a little force taking out, and putting back in.
CERACOAT-NANOTECH.com

Feb 22, 2012 | Samsung RFG297AARS (285 cu ft) Bottom...

1 Answer

Frost and ice are building up on the right side of the freezer drawer, including the tracks. I can chip it away and get rid of it but it just comes right back. The air vents do not seem to be blocked.


Hello, Make sure there is no leak at the door gasket! This is the most common reason for this type of frost in the freezer on drawer and racks. Make sure the gasket is sitting flat and not damaged.

Jun 27, 2011 | Samsung RFG297AARS (285 cu ft) Bottom...

1 Answer

Hi, I have a refurbished RFG297AARS from Samsung that we purcased as a refurb about 7 days ago. On day 1-3, a puddle of water formed under the back right underside of the fridge, without the water line...


Chances are its either the drip line or drip tray.. there is a drain to route the condensation pulled out of the fridge and freezer that leads to a drip pan underneat the unit.

Either the drip tray was not installed.. reinstalled incorrectly or the drain tube is leaking or no longer directed to it, or it's overflowing due to excess condensate.

Best of luck!

Apr 26, 2011 | Samsung RFG297AARS (285 cu ft) Bottom...

1 Answer

Samsung RFG297AA Thin Film of Ice Forming Under Deli Drawer


My be an air leak,wipe/check all seals on doors and make sure doors are closing tight on seals.

Jul 24, 2017 | Samsung RF265AA Bottom Freezer French Door...

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