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DELL Precision WorkStation 390 6GB installed but show 3GB usable

I have DELL Precision WorkStation 390, but facing some problem with memory RAM, I installed 3X2 gb (6gb) but system show 3gb usable, anybody help me, where is remaining 3gm memory. Bois show full 6gb memory but system properties show 3gb usable, anybody have solution this problem........ thanks

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Your system uses 3 gb,you havent lost anything you have 3 gb dedicated ram and 3 gb useable ram

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glenn_mullin

From what I can tell the Dell Precision Workstation 670 does support over 4GB of RAM. However when you have over 4GB of RAM installed in the system you have to have the Memory Cooling Shroud connected to keep the memory cool. Also this is only shipped out when the system is ordered with over 4GB of RAM originally. If you do not have this part you can order it from Dell buy calling 877-671-3355.

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

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Also take anything else out you dont need - including dedicated graphics card assuming it has onboard graphics card ( if so then enable the onboard graphics card before taking out the dedicated one )

If its still the same then yes it is the motherboard in which case you need the motherboard replacing.

If you did the diagnostics that they walk you through and they still tell you its the motherboard then it will be the motherboard as there diagnostic software is accurate.

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