Question about Whirlpool Washing Machines

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I have a whirlpool heavy duty super capacity plus. after a heavy load of rugs the tub is not centered in the machine. How can this be fixed?

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  • Whirlpool Master
  • 5,323 Answers

The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs.


If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced.

Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel.

All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet

Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well.

If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it.

Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.


Posted on Apr 13, 2015

4 Suggested Answers

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  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

jsrock516
  • 5911 Answers

SOURCE: Whirlpool heavy duty super capacity plus machine slow to fill.

This problem is commonly attributed to a water inlet valve that has become clogged with sediment or calcium deposits over time. If you live in an area that has hard water, or if you use well water, this is a common problem. You can remove the valve and attempt to clean it by soaking it in a 50/50 solution of distilled vinegar and water, or you can simply replace it all together. If you're going to go the route of removing the valve, it makes better sense to replace it, rather possibly having to repeat the steps again if cleaning the valve doesn't work. The following link explains how to access and replace one:

http://www.fixya.com/support/r3575881-replacing_water_inlet_valve_on_whirlpool

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

I have found these sites to be reputable and provide great service. Prices differ between them, so shop and compare. If you do not wish to order parts on line, look up the part numbers on the Sears site and check with your nearest appliance parts retailer. These is a common part that may be commonly found in their in-store inventory. The average cost is about $30 - $35.

If you DO wish to attempt to clean the valve to save some money, submerge the valve in a 50/50 solution of distilled vinegar and hot water for about 30 minutes and flush with clean water. DO NOT submerge the electrical connections.

You may also try any number of calcium, lime and scale removers on the market. CLR comes to mind as a good product, but use in a well ventilated area. It has some very strong fumes.

If you have any questions, please post back with your MODEL NUMBER and let me know. I hope this helps you.

Posted on Mar 18, 2010

Testimonial: "Great advice. I will follow your clear and easy steps. Sounds like one or the other solution will be fine."

marka19
  • 1430 Answers

SOURCE: Whirlpool heavy duty super capacity plus machine. ...

First you should remove the hoses and clean the screens in the ends of the hose, some hoses have screens in both ends. While the hoses are removed look inside the water inlet valve there should be a screen in there also remove and clean the screen out. Some screens will not be removable so you will need to clean in place or remove the water inlet valve. If all is clear you will need to check the solenoids on the water inlet valve for power.If the solenoid has power when put in a fill cycle and no water eneters your washer you will need to replace the water inlet valve. Most water inlet valves must be replaced as a unit, so if one solenoid fails you replace the hole valve assembly. These are inexpensive and easy to replace. There is a video at www.appliancehelponline.com/servicemanual.html that will walk you thru the testing procedure. It may be a different model but the testing will be the same. If you need help disassembling there are also videos of disassembling most styles. You can also enter your model # for diagrams and illustrations of your specific model. Not all models will be available. All parts come with installation instructions.

Posted on May 20, 2010

  • 2 Answers

SOURCE: Roper, whirlpool heavy duty super capacity plus will fill and agitate, but will not spin and drain. Help?

Have this problem right now. Problem was lid switch. I taped the switch back together the first time it busted. That fix lasted 5 months, and just happened again. I've seen the part online for about $25, but that seems a bit high to me. I may buy a generic lid switch and wire it in myself. Won't be as convenient as replacing the entire assembly, but it's probably a $5 fix if I do that.

Posted on Dec 07, 2012

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