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Burner won't turn off. stays in simmer mode - Frigidaire Cooktops

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Good Afternoon Judy, thanks for your post!
From what you have described the burner on your Frigidaire cooktop will not shut down and continues to run in simmer mode. I would suggest performing a reset on your cooktop and you can do that by disconnecting power from your cooktop for at least ten minutes. If that does not help alleviate your situation you may need to have a burner switch or control panel replaced and that is not a simple DIY job. If any electrical components need to be replaced I would recommend contacting a professional technician for proper repairs to be completed. This will help you avoid any unnecessary part purchases. I hope this information is helpful. -OOS

Posted on Apr 13, 2015

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Posted on Jan 02, 2017

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I am not sure of the model number but the gas cooktop was purchased in 1998. The 2 burners on the left side all of a sudden are not ingiting. There is no gas and the igniters are not sparking. the other...


Hello Sharon,
are the two left hand burners "simmer burners" that low come on and go off to simmer a pot?
and the right side just set on and turn off without the simmer option?

if yes this pretty much describes your cooktop the part called the potentiometer is going the be the problem.

Aug 26, 2011 | Thermador SGS36GS Gas Cooktop

1 Answer

I have the star burner model, w/ extra-low simmer. The center burner will not light at all by itself. The right rear burner will self-ignite if you turn it to low, and then slowly rotate the knob clockwise...


Center burner won't light: If there is a bright spark (check all ignitor points at night with the lights out and look for consistent brightness of the sparks) then it's likely that the burner slots are dirty or the air/gas mix is wrong. If you can light with a match, but the spark won't light, then go for cleaning the entire burner assembly thoroughly with a brass bristle brush (available at most automotive stores). The proper air/gas mix has to flow over the spark to ignite. Weak spark, improper air/gas or misdirected gas flow that misses the spark can all cause this issue.

RR burner lights only on low setting. Again, check the air gas mix and clean all parts. Something like a small spider web inside the air mix chamber (area between the orifice and the burner can cause this and is difficult to see. Disassemble, clean thoroughly, reassemble and test. Extra low simmer burners (two on the left side) use their own control module with electric gas valves and variable electric control switches. The burner works on low, so these are not likely the problem.

Most folks want to find a bad part, and that can happen, but stove tops get dirty and cleaning usually helps. If not, you have a clean top to work on.

The indicator lens and/or the retainer are either broken or the retainer is missing. It's best to replace these as they are not expensive. When the top is off while cleaning is an perfect time to replace the lens.

Mar 30, 2017 | Thermador 37 in. SGSX365 Gas Cooktop

1 Answer

Electronic igniters will not turn off when the gas burner lites. all four igniters run untill you turn off the nob or unplug the unit


I'm dealing with this same problem. This cooktop has a dedicated simmer burner which is the only thing going on the lowest setting. This simmer burner seems to be how the igniter senses that it can stop. If it doesn't light, the igniter keeps clicking. Usually cleaning the burner will solve this. You may need to unscrew the nut holding the lower piece of the burner in place in order to clean it up.
Good luck!

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1 Answer

The flame is too high on my GE Profile gas cooktop


I had the same issue on my jgp975 and sadly I had to purchase a different unit. I use simmer frequently and I made the assumption that low was simmer. Wrong. I believe a true simmer is 450 btu and my unit did not go that low. I had to check the fine print/specs page and on some units the manufacturer had to be called. I did replace with another ge profile that did have the low setting.

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1 Answer

I use one of the large burners most of the time and the minimum setting(simmer or ?) seems to have increased over last 4-5 years so that I have to turn burner off and let food cool, then turn on again,...


I am not sure of this Model but most of the Gas Rail Cocks ( Taps) when you remove the knob you will find either a small hole drilled into the spindle This would be the Low Burner (simmer Rate) Adjustment there would be a small screwdriver requiredto do this , if its not there ,then there is usually a small screw on the side of the tap under the Knob Hope this will help you

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2 Answers

Extra low burner that won't ignite


Lowly what the potentior does is turn on the burner control system. When you turn on a normal burner you are opening a gas valve and closing a switch to generate a spark. Thus gas flow to the burner and spark. On the extra low simmer burner there is a electric solenoid between the burner head and the gas valve. this has to open as well for gas to flow. What the potentior does is signal the simmer control what level of flame you are requesting and telling the spark module to generate a spark. Once you go to the exlow setting the potentior tells the simmer control what level of heat and will cycle the flame on and off. So when the burner knob was between low and extra low, the flame would cycle on and off. You have to seperate the top section of the cooktop from the burner box to change the potentior for it sits on top of the gas valve for that burner.

Aug 10, 2008 | Thermador SGS36GS Gas Cooktop

1 Answer

Clogged burner on gas cooktop


lowly is it the left burners that won't lite? I only ask as depending on the model some of the Thermador cook tops had simmer control burners. This is a 3 part system on the burners. 1 a simmer control, 2 electric solenoid, 3 potentiors. When you turn on the burner the potentior tells the simmer control to send power to the gas solenoid. At the same time the unit will spark. If your unit has extra low on the left 2 burners then you have this system. The usual problem in the potentior. Hope this helps.

Aug 07, 2008 | Thermador SGS36GS Gas Cooktop

1 Answer

Downdraft Slide-In Range


I have the radiant cooktop (i.e., glass top) version of this range. I've had this same problem since I first purchased this unit. I wondered why no one answered this question, as I check back to see from time to time. I finally contacted Jenn-Air's online support. My conversation was as follows (I'm not entirely sure that the tech support knew what she was talking about, but here you go anyway):

message.gif?p_db_name=whirlpool Cidalia C: Hi, my name is Cidalia C. How may I help you?
message.gif?p_db_name=whirlpool You: Hello!
message.gif?p_db_name=whirlpool You: I have a question regarding my "Downdraft Radiant Cooktop"
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air today with your inquiry. What is your question please?
message.gif?p_db_name=whirlpool You: None of my burners can simmer-- no matter what the setting, they will boil water!
message.gif?p_db_name=whirlpool You: Is there an adjustment that can be made to attenuate the heat?
message.gif?p_db_name=whirlpool Cidalia C: What is the model number of your cook top please
message.gif?p_db_name=whirlpool You: JED8430ADB
message.gif?p_db_name=whirlpool Cidalia C: Thank you. In looking at your burner configuration, the smallest wattage on your unit is 1200. And, unfortunately, there is no way to get a small wattage for your burners. We apologize for the inconvenience.
message.gif?p_db_name=whirlpool You: Yes, but the dials are supposed to prevent the full 1200 watts from reaching the burner unless it's on maximum heat, correct?
message.gif?p_db_name=whirlpool Cidalia C: Yes, but the burners do not get low enough to be considered simmer burners.
message.gif?p_db_name=whirlpool Cidalia C: Did you have any other questions or concerns today?
message.gif?p_db_name=whirlpool You: I suppose not.
message.gif?p_db_name=whirlpool Cidalia C: Thank you for contacting Jenn-Air. Have a good day!

Jul 08, 2008 | Jenn-Air JED8430 Electric Cooktop

1 Answer

Heat too hot on LO simmer burner


take the knob off, and take a very small flat screw driver, and inside the valve, turn it to the left, go slow, and you'll see that it goes down, there ya go

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