Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Canon NP6050 Error code E013
E013 refers to the waste toner receptical being full, but in this case the toner melts at the end of the worm screw assembly causing the cleaning unit to block up, activating the microswitch which tells the machine the waste toner bottle is full. The solution is to try to free up the worm screw assembly, failing that, replacement of the drum cleaning assembly.
Posted on Apr 15, 2008
Also this code needs to be cleared in service mode. Despite what the display says, turning it off and on will not reset it. To enter service mode insert a straightened paper clip into the small hole in the front cover, near the meters, a "$" sign will appear on the display. Press * 4 * in order. Press ">>" to select "error" then press "OK" then power cycle.
(I cant remember on that model but you may need to defeat the interlock on the front door in order to enter service mode.)
Posted on Jun 10, 2008
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