Question about Dyson Vacuums
HI, it's Jim from Crucial Vacuum!
If your vacuum is experiencing difficulties with suction there are several places you can check to help your vacuum operate at its peak performance.
Check out your brush roll. Look for any noticeable debris, and be sure to manually rotate the brush roll to unearth any hidden clogs that may be behind your brush roll. If you see carpet fibers, or strands of hair remove these with a razor, or scissor.
How do the bristles look on the brush roll? If they're loose, or look worn down then it may be time to replace the brush entirely.
Is the belt intact? After usage the belt will stretch out and lessen the tension on the brush roll. This could be causing the brush roll to have a lack of resistance against it. You want to be sure the belt is on there nice and tight. If your brush roll isn't operating properly it won't be able to pick up dirt and debris.
Be sure to empty your unit's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged, which leads to poor or even no suction for your vacuum.
It is recommended to wash and clean your unit's filter weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours.
You can purchase replacement parts for your Dyson DC33 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Crucial Vacuum Customer Care
Posted on Apr 08, 2015
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Posted on Jan 02, 2017
its either the power head is clogged up with debree or the belt is broken. if the belt is broken it wont wisp everything up. Take it to a shop to fix. DONT TRY TO FIX IT YOURSELF~!!! dysons are very expensive and arent made to just be taken apart
Posted on Sep 12, 2009
Hi its Darran at Dyson.
From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.
For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.
Dyson Customer Service
Posted on Apr 20, 2010
Hi its Darran at Dyson.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Dyson customer Service
Posted on Apr 22, 2010
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