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Why can't I control the brightness or contrast on my Viewsonic monitor?

I can access the control panel on the monitor and then access the 'contrast/brightness' folder within. As the directions say, I pressed 2 on the monitor face in order to select either the contrast or the brightness, and as either one are highlighted I am supposed to be able to adjust them using the up and down arrow keys on my monitor, but I do not have the ability to do so. When I have not selected either and are scrolling between the two they are colorful looking as if I may adjust them, but as I select one to adjust, the minus sign and the positive sign on either bar turns grey and I am not able to adjust anything. I have tried to find a way to adjust the monitor settings using my OS, but I'm not the greatest geek out there and couldn't find a way.

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Look to see if there is an "auto" setting, this would override the manual settings.

Posted on Apr 03, 2015

Testimonial: "There is an 'Auto Image Adjust' option, so I selected it and it didn't change any of the settings. I'm assuming it was already applied at some point."

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