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How do I get my account balance refunded to me ?

I returned item 1314 5640 2324 and got ebay message that refund has been put in my Paypal account.

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Logon paypal and have the funds transferred to the associated bank account. That typically takes about 3 days. OR, you can use the funds by making a purchase anywhere that accepts paypal (and LOTS of stores accept payment via paypal).

Posted on Apr 05, 2015

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I payed for an item on ebay payment paypal. The item was cancelled by ebay who informed me seller had put back money into my account from where I payed.


Which account?
Did you have a "positive" balance in your PayPal account?
If so, PayPal will refund your payment back to that account.

If you did not have a balance, PayPal charged your credit-card when you paid. PayPal will "reverse" the charge. Go online to your bank, and check "recent credit-card transactions", to see the original charge, and the "reversal".

Feb 22, 2015 | Computers & Internet

1 Answer

How do I get my money refunded? e mobile code returns money after 60 for during 60 day trial


  1. Log in to your PayPal account.
  2. Click Activity at the top of the page.
  3. From the dropdown menu, select Refunds.
  4. Select the desired dates.
  5. Click View.
  6. Click Details next to the refund.

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

Pending: If your refund status is Pending, it means that the seller issued your refund but the money hasn't arrived from the bank yet. It usually takes 3-5 days for the money to arrive.

Refunded or Partially Refunded: If your refund status is Refunded or Partially Refunded, it means that the refund is complete. The money should be back in your PayPal balance or on your credit card.
Temporary hold: If your refund status is 'held', it means the transaction was refunded before it has cleared your bank. This process takes 3-5 business days to complete, and the refund will be credited to your balance once the process is completed.

Oct 23, 2014 | Computers & Internet

1 Answer

How do I return an item I bought on ebay?


Did you pay via PayPal? If so, login to your PayPal account and open a dispute (under My Account, Resolution Centre). Ebay isn't like a local retail shop where you can buy stuff and use it for a few days then take it back for a full refund. You typically need a good reason to expect the seller to take back the product. ie: it's the wrong item, defective, doesn't match description, etc.. Telling the seller you've changed your mind usually doesn't work. Good luck.

Mar 01, 2014 | PayPal Accounts

1 Answer

I just received an item and it is damaged!


Do this:
Contact the seller. -As soon as possible you should contact your seller to advise that the item has arrived damaged. Check also if it comes with insurance.
Also, send a photograph of the damage - this can be as an attachment to your email. The seller may require the item to be returned to them and, again, you should comply with this but make sure you send the item by trackable means in case you later need to make a paypal claim.
Once the seller has decided to issue a refund this should be completed within a reasonable time. If the refund is not forthcoming you may open a paypal claim to obtain a refund. The claim is called 'Significantly Not As Described' SNAD) and will entitle you to a full refund less return postage costs. You will have to return the item by trackable means and enter the tracking number online.

If the seller does not reply. -File a dispute and escalate it to ebay. Ebay would tell you to send the item back and where to send it. There is no reason to communicate with the seller after the case has been escalated. Return the item with Delivery Confirmation. Once the item shows as delivered back to the seller, you will receive your refund.

Hope this helps.

Sep 19, 2011 | eBay Auctions

1 Answer

To open an account for a long time ...and they tell me to contact tryincardproblems@paypal. but no email no phone number ..how to i reach these people


To request a refund, send the seller an email. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund.
You can request a refund up to 60 days after you pay for your item.

Here's how to find the seller's contact information:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction you want a refund for.
  4. Use the contact information to send the seller an email.
If your seller doesn't agree to refund your money, you may be able to open a dispute in the Resolution Center. You can open a dispute if you didn't receive your item or you received something that doesn't match the seller's description. (You must open your dispute within 45 days of paying for your item.)

In the Resolution Center, you can communicate directly with the seller and try to resolve the problem. If you aren't able to work it out, we may be able to help you get a refund.

Note:
  • If you paid with your debit card or credit card, your payment is refunded to your debit card or credit card. It may take up to 30 days for the refund to appear on your card statement.
  • If you paid with your bank account or PayPal balance, your payment is refunded to your PayPal account.
https://www.paypal.com/helpcenter/main.jsp?cmd=_help&solutionId=1205177&t=solutionTab&bn_r=m

Jul 16, 2011 | PayPal Accounts

1 Answer

We paid through Paypal for a vacation property (VRBO) on Febuary 23, 2011 to Adam Cobb in the amont of $1904.00. This included a $200 security deposit which was to be returned upon our departure (April...


Hello,

The following step outline will go over the normal PayPal process which begins with attempting contact at a seller and then filing a dispute.

To request a refund, send the seller an email. Ask the seller to click Issue a refund beside your payment details. You can request a refund up to 60 days after you pay for your item.

Here's how to find the seller's contact information:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction you want a refund for.
  4. Use the contact information to send the seller an email.
If the seller won't refund your money, you have 45 days from the date you paid for your item to file a dispute.

Filing a dispute
Here's how to file a dispute:
  1. Log in to your PayPal account.
  2. Click Resolution Center.
  3. Click Dispute a Transaction.
  4. Select Item dispute, then click Continue.
  5. Click Find transaction ID, then click the transaction ID you want to dispute.
  6. Click Continue, then follow the instructions.
If you purchased your item on eBay, go to eBay's Resolution Center to open your dispute. Go to eBay and click Resolution Center at the bottom of any page

If your dispute is not resolved or escalated to a claim within 20 days it will be closed


Escalating your dispute to a claim

If you can't resolve your dispute with your seller, we can help. Just escalate your dispute to a claim and ask us to look into the transaction. We'll review your case and decide whether you're eligible for a refund. We can usually decide if you're eligible for a refund within 30 days.

Here's how to escalate a dispute to a claim:

1. Log in to your PayPal account.
2. Click Resolution Center.
3. Click View next to the dispute you want to escalate.
4. Click Escalate this dispute to a PayPal claim, then follow the instructions.
5. Click Escalate to a claim.

To check the status of your claim, log in to your account and go to the Resolution Center.

To learn more about our dispute process, look for the How to Dispute a Transaction tutorial in the Resolution Center.

Regards,
G33k

May 26, 2011 | PayPal Accounts

1 Answer

Ebay item #150549981120 was not brand advertised and was broken. the seller agreed to refund my money if i returned item but than did not accept delivery. I paid 36.00 and 10.00 initially and...


What you will need to do is scan the copy of the USPS receipt and then upload it into your Paypal dispute and explain that the seller refused the return of the item you bought. This will add merit to your case and you will receive a complete refund because Pyapal will reverse the transaction and credit your account. If you have to send the item again, send it with a signature confirmation so the seller won't be able to deny that he didn't receive your return.

Feb 18, 2011 | PayPal Accounts

1 Answer

How do i return items bought ebay


Before you return, make sure you and seller agree and understand all the terms of the return. Even if you know the return policy by heart, confirm it with your seller. Make sure you know exactly what your refund or compensation will be. Most sellers do not refund shipping and handling charges, so don't ask for them, unless you believe the item has been grossly misrepresented. Even then, don't press the issue. Most sellers WILL refund your return cost if they've made a mistake. Even if the item IS misrepresented and you file a claim with PayPal, PayPal will require you to return it at YOUR expense before issuing a refund to you, so you have NOTHING TO LOSE by being polite and coorporative.

PACK YOUR RETURN SAFELY, even if your item is non-breakable. Any poorly packed item could be damaged in shipment. How would a seller know that it wasn't YOU who damaged the item and not the shipper? Even if the seller knows it was the shipper's fault, you have now given the seller the perfect opportunity to reneg on issuing a refund. You always have the option of going to eBay or PayPal for a refund, but your goal is to get your money back, and hopefully your return shipping too, so don't be hasty. In the box with the return include: your name, address and EMAIL, the eBay item number, date you purchased it, what method you used as payment, the amount you expect to be refunded to you, and how you have agreed the refund is to be issued. It makes it easier for the seller to trace and issue a refund, especialy if the seller transacts multiples of identical items.

CONTACT THE SELLER to let him/her know when the return was mailed, via what shipper, and about when it should arrive back. If there is a tracking number, provide that to your seller. If you've created a label through USPS and give USPS the seller's email, USPS will send the seller the tracking number automatically. Easier for everybody. DO NOT send back the item WITHOUT a tracking number. You don't want the seller to claim he didn't get the item back and thus refuse your refund. And if you go to PayPal for the refund, you're screwed. No tracking, means no washy.
FOLLOW-UP in the appropriate amount of time to see if the seller has received the return. If the item has been lost or delayed in shipment, it is YOUR responsibility to track it down. A short email will do: e.g. "Just checking to make sure you got those brown Ferragamo pumps, item number (xxxxxxxxxx) back. Let me know, thanks." Even if the tracking number shows the item has been returned, this is still a good idea. Some sellers get many returns a day and you don't want yours to get neglected.

Once you have received your refund, CONTACT THE SELLER to thank him/her and mention you would appreciate a positive feedback if one has not already been left. Even if you know you'll never trade with your seller again, say you look forward to doing more business. Keep stroking your seller until your glowing feedback is left. Once that's done you can go into eBay's community chat and spread the word about the seller's bad business practices, report to Safe Harbor, or anything else you feel appropriate. You goal is to GET YOUR MONEY and GLOWING FEEDBACK FIRST, before you do anything to get even.

Jan 04, 2011 | eBay Auctions

1 Answer

On Oct.5, I talked with Gilbert C, on Live Chat with my problem. My problem is on July 01, I ordered item#400096648583. There was a problem with the seller and it went to resolution. The case was...


if i follow you correctly the money went back to your credit card then to paypal again. if this is the case call your credit card company and ask them to do a chargeback. they will get your money back.

Oct 06, 2010 | eBay Auctions

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