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How to open stuck CD tray - Innovative Technology ITRR501 Audio Shelf System

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Most CD players have a small hole in the front bezel, below the disc tray door. If you straighten a large paperclip and push it straight into this hole, about 1.5 inches, the door should pop open enough for you to pull it completely open with your fingers.

It may take a couple of tries, as you need to hit a small metal tab directly inside the hole, about 1/4 to 1/2 inch in.

Posted on Aug 31, 2015

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Hi my problem is with the dvd tray it does not open . it make a funny noise but it does not open thx


OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck. 1. Remove screws holding cover plate on in back and sides. 2. Remove cover. 3. Lift face plate latches and lift over top of unit. Remove serial cables from connectors on board. Take face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD. 4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally. 5. Put it all back together!

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I bought the cd changer with my unit & two cds are stuck in it. This happened the third time I used the unit.


Hello,

this is a mechanism problem. Also, maybe something might have hooked the cd tray and made it stuck.

What you have to do now is to open the player by unscrewing the cover, so that you can gain access to the mechanism inside the player.

After you must have opened the cover, plug the cd changer to light, power it on and use you hand to pull out the tray while you press open button.

Also make observations on the disc tray while you press the open button and check the disc tray and look for what is making it stuck and refuse to open. This is why you need use your hand to support the disc tray by pushing it open from the inside.

I wish you good luck.

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Sonycmthpx9


if under warranty, send for repair.

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