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Whirlpool Duet Washer dispenser arm always starts cycle in fabric softener tray and bypasses soap tray.

Took off top. Plastic parts look fine and move freely and rotates over the soap tray. Just won't start the cycle there.

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Are you getting an error code possible F28 its possible its something in the linkage take the top off and start any wash cycle the dispense motor should move the diverter to the wash cubicle look or listen for any popping noise as if linkage is binding if nothing found I would suspect the motor it has contacts inside that feed back to the control indicating its position if the internal gears are slipping then the motor will rotate till contacts made regardless of diverter position

Posted on Apr 06, 2015

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Posted on Jan 02, 2017

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1 Answer

My soap dispenser does not clean out. ie fabric softener compartment does not rinse all of the fabric solution out.


Hi, remove the dispenser draw and clean out, you'll probably find a load of unused soap and softener gunked up in it

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The soap dispenser works but the bleach and softener dispensers do not


Hi,
Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

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heatman101

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1 Answer

Leaking soap dispenser


There should not be suds up that high in the washer. You are experiencing a over sudsing condition and spin is throwing up throw the fill line in the dispenser. Run some fabric softener in a load with no clothes to clean out any hidden suds. Then use only HE (High efficiency) detergent and half of what they recommend! The softer the water the less the soap you use. Sounds like you may be using non HE detergent. My guess if the machine is fine.

Jun 30, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Soap remains in the soap dispenser after full cycle


We had this problem. I unplugged the unit, removed the top cover, and found a bunch of 'crud' on the cam assembly that sits on top of the dispenser. That cam controls where the water goes -- prewash, soap, bleach, fabric softener.

So carefully clean up the crud if you have it too. I applied some silicone lubricant to the shaft with the 'pointer' where it seemed to be binding. I don't know if silicone lubricant is recommended, or if it will cause any damage over time, but the parts looked to be a dense plastic, and I figured it would be OK.

With a bit of manual exercising after the clean and spray, the pointer was freed up so it again had full travel from I to IV as the machine cycled.

Feb 26, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Detergent and fabric softener dispense at the same time


Whirlpool has designed this drawer as a siphon feed and soap and softener go as 1, 2 punch followed by bleach mid cycle.

Sep 04, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Soap Dispence problem on GHW9200LW


In applications with low water pressure, insufficient water
volume is introduced during the fabric softener dispensing
portion of the cycle to flush the dispenser.
RESOLUTION:
The holes in the dispenser housing were enlarged to allow
a greater volume of water to flow through the fabric
softener dispenser to properly dispense the fabric softener.
Order and replace the dispenser housing, Part
#8181719, to correct the condition

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4 Answers

Water Softner Dispense wont empty - Kenmore Elite Quiet Pak 4 HE3t


I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.

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2 Answers

Fabric softener leaks out at beginning of wash


I have a 9200SQ Whirlpool duet.  It might be similar.  I think the bleach and fabric dispensers work on the siphon principal--once the level gets above a certain point they will then siphon out until almost nothing is left.  They should not start to siphon until extra water is directed into them during the correct cycle.   It is possible that they are starting to siphon early because 1. the washer is not level, 2. water is being added to the dispenser during the wrong cycle 3.  You put too much liquid into the dispenser and it started the siphon. 
Note:  You should not peek in the dispenser during the washer cycles because it might interrupt the "siphon"action and leave residual bleach or fabric softener in the dispensers.

Oct 28, 2007 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Problems with fabric softener


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