Question about Brother MFC 9970CDW - Multifunction fax / copier / - MFC-9970CDW
Machine was operating well until recently. I have changed cartridges, reset everything that seems resettable, and cleaned corona wires repeatedly following instructions. Used to start up and do a few pages, now it won't start up. Just goes straight to the drum error message.
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Posted on Jan 02, 2017
SOURCE: double print or a shadow print
You have probably been using non genuine toner, some kinds of this toner is not the same quality as Brother toner and just chews you drum out before its due to be changed. Change the drum and use genuine toner.
Posted on May 20, 2007
SOURCE: cleaning message
the drum unit may have a full waste toner hopper, I am not sure but defintely do not clean, or touch the drum, you may touch the the drum unit which has a corona wire which occasionally may need cleaning by running a wand across it. there should be a colored clip that will slide back and forth on the drum catridge to clean it.sorry i couldn't be more helpful without actually seeing it.
Posted on Apr 04, 2008
SOURCE: drum error message
check the silver spring loaded contacts inside the drum cavity make sure they casn be pushed in and spring back out. Also clea them with a dry cotton swab
Posted on Jun 11, 2009
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