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The machine won't boot or run without the charger attached. I am using a brand new battery.

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While your battery is installed in your PC, go to your "computer" listing on the start menu then right click on it then click on "properties". On the top left of the properties window click on device manager. When that opens, look at the second line item where it reads Battery and if it shows a yellow exclamation mark then its probably and bad battery or wrong battery. If it doesn't have a exclamation mark then click on the battery list and when that opens right click on the battery and choose update driver to see if this helps.

Posted on Apr 03, 2015

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What I would check is that your new battery could be bad. Also the connections where the battery terminals connect with the computer. There really isn't anything else that I can think of. Did you fully charge the new battery before turning on your laptop?

Posted on Apr 03, 2015

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