Question about Brother International Brother MFC-J4510DW

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Unable to initialize out of the box?

Printer is Unable to Initialize right out of the box, wants me to check every portion of the printer for jams but have not even had paper in it yet.

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I agree with David. There are usually styrofoam inserts (one at each end of the print head transport mechanism) they must be removed before it will initialize.

Posted on Apr 03, 2015

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Lots of printers come with paper or cardboard parts keeping the internal moving parts stabilized during shipment. You have to open the printer up and pull that stuff out. Maybe that's your issue.

Posted on Apr 03, 2015

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1 Answer

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When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine
To clear paper jams:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us
You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Will not initialize


Take it back to the dealer! Better do not fix that problem by opening the printer! If it is a second hand printer, write again here.

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