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How do I fix error code 5b02 in Canon mx397?

I already remove the ink absorber pad and install a hose for ink tank, still the problem occurs

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When you clean the print heads, the ink has to go somewhere. This error code is, "waste pads are full". This is typically something that you take your printer to a service center for.

I did find some instructions for you, though:
How to Replace the Ink Absorber on Canon Printer eHow

Posted on Apr 03, 2015

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We are a Third Party Technical Support Comapny. We understands the user trouble and also capable of providing an instant support service. Our team of specialists has broad knowledge and experience and is always ready to provide that exceptional technical assistance either by phone, online or onsite. Visit http://www.printersupportnumbers.com/blog/Simple-technique-to-get-rid-of-your-Canon-printer-issues

Posted on Dec 18, 2015

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The printer must be in SERVICE MODE. Read the following steps .

Turn off the printer by pressing Power. Do not unplug the power cord
Press and Hold the STOP/RESET followed by pressing the POWER button. Do not remove both buttons.
Remove the STOP/RESET button but still do not release the POWER button. Press the STOP/RESET 6 times .
Then release both buttons simultaneously, the printer will be in the Service Mode .
On your computer will detect the new hardware. Ignore it.

Download the latest service tool v.3400 You can see links before reply
Prepare a few sheets of paper in the printer
Run service tool v.3400

In the clear in counter absorber menu select the main black then click set, the printer will print one sheet.
In the ink absorber counter menu select the main color then click set.
Click eeprom, the printer will print one sheet.
Select auto then start printing print a test page print wait until all of the menu is complete.
Turn off your printer and then turn on the printer and you're ready to use.

If it does not work try it manually by following the steps below.

1. Turn off the printer, and USB power cable still attached.
2. Press the Stop/Reset, hold,
3. Press the On/Off button, hold
4. Press the Stop/Reset twice. "Save mode".
5. Then press again the "Stop/Reset" 4 times, "SAVE MODE, IDLE" please wait 30 seconds
6. Next press the On/Off button twice, the printer will switch off.
7. Turn on the printer.

Posted on Apr 17, 2015

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Try this procedure:
1. turn printer off, usb and power cable attached
2. press and hold stop/reset button
3. press and hold power button
4. while holding power button, press twice stop/reset - "save mode" should show
5. press again stop/reset 4 times - "save mode - idle" should shown,
6. wait 30sec
7. press on/off button twice, printer should switch off
8. switch printer on - it should work now normally

if it is not - then pls contact me and will give you further instruction how to proceed - do not have time at the moment to type ll of it...

do not forget to vote...

Posted on Apr 03, 2015

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1 Answer

Need help to reset error 5B02 ("waste in pad is full") of Canon MX397


Start a twitter account about the design and business practices that are used with Canon printer faults. Ensure you get people to follow and comment on their unwillingness to help their customers without charging them a lot. Then send link to twitter account to Canon tech support and ask them to help.

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Printer error occurred 5B02 MX377


Error code 5B02 apparently indicates a full waste ink pad. You should be able to find any of several web sites that will show/describe how to reset the waste ink counter. The real issue is whether or not it is worth disassembling the machine to clean/replace the pads in the bottom of the machine.

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How do reset my canon mx370 printer error code 5b02


Have you tried disconnecting it from the mains supply for about 15 minuets ..? some times this clears the problem by wiping the memory,
but before you reconnect make sure you have ink and paper in the
machine.Otherwise contact Canon customer helpline they have someone there who can tell you what error 5B02 actually means ,T.C.

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Printer error occured code 5B02 on canon mx370


open the printer and check to see if there is a parer stuck inside

Sep 21, 2012 | Canon Office Equipment & Supplies

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How to fix 5b02 error


5B02 on Canon Pixma Printer is a waste ink absorber is full. You need to clean the waste pad of your printer then reset the waste ink absorber counter.

Aug 26, 2012 | Office Equipment & Supplies

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Hi, I refilled cartridge CLI-526M fromCanon Prixma MG5250 and I have the error U130. How can I resolve the error to reprint? Thanks.


FAQ: An Error Message Is Displayed on the LCD

Issue

If an error message is displayed on the LCD, take the corresponding action described below.

Cause
The following ink may have run out. Replacing the ink tank is recommended. U041 Print head is not installed.Install the print head.U051 / The type of print head is incorrect.Install the correct print head.U052 Some ink tanks are not installed in place. U072 / More than one ink tank of the following color is installed. U071 The remaining level of the following ink cannot be correctly detected. Replace the ink tank. U130 The following ink tank cannot be recognized. U043 U140 U150 The following ink has run out. Replace the ink tank. U163 There are no photos in memory card Contact the support center or service center for ink absorber replacement. Press OK to continue printing Ink absorber full. Service required Timeout error has occurred The device may be incompatible. Remove the device and check the manual supplied with the connected device An unsupported USB hub is connected. Remove the hub. B200Printer error has occurred. See the manual **** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual

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1 Answer

I have got error 5100 what does this mean


Hello

Error code 5100 describes a physical problem either with a paper jam or an incorrectly seated ink tank. Resolving the error is a quick process that only requires a few standard troubleshooting procedures.

Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.

Check the paper feed tray on the front end of the Canon printer to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.

Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.

Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.

Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.

Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.

Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again.



But in some other canon printers,Error code 5100 indicates that the waste ink absorber has reached maximum capacity. The Canon i860 printer uses the waste ink absorber to keep ink residue off the printer heads and internal printer components. To resolve this error code, the waste ink absorber must be cleaned out and the error code message needs to be reset.

Open the top of the printer.

Locate the waste ink absorber pad on the right side of the inside of the printer. Grasp the pad and pull up to remove.

Take the waste ink absorber pad to a sink. Run warm water over the pad and wring it out to clean it. Wring the excess water out when done cleaning.

Clean the waste ink absorber compartment with a tissue or cloth.

Set the waste ink absorber pad on a dry paper towel or clean cloth to dry.

When the pad is dry, place it back into it's compartment in the printer.

Close the top of the printer.

Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."

Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.

Release the "Power" button.

Press the "Resume" button four times

Press the "Power" button. The error code is now reset.

Nov 13, 2010 | Canon Office Equipment & Supplies

2 Answers

Blinng orange light


Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
Four flashes: Ink tank is not installed properly
Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
Five flashes: No Print Head installed, or Print Head failure
Install a Print Head.
When the error continues, contact a Canon service representative.
Eight flashes: Waste ink absorber almost full
Ink used for cleaning is absorbed in a waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.
Important
If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact a Canon service representative as soon as possible. Once the waste ink absorber becomes completely full, it cannot be printed until the Waste ink tank is exchanged.

Nine flashes: A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer

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2 Answers

My Canon I550 quit printing.


An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
bullet.gif Two flashes: Out of paper or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
bullet.gif Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
bullet.gif Four flashes: Empty ink tank
If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. However, when printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it will be a cause of trouble.
See Replacing an Ink Tank
bullet.gif Six flashes: No print head installed
Install a print head.
bullet.gif Seven flashes: Defective print head
Contact a Canon service representative.
bullet.gif Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative.
i_note_us.gif Note
Canon recommends to call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will no longer be possible.
bullet.gif POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.
If the problem remains, contact a Canon service representative.

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