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Remote control stopped working changed batteries and still not working

Hql-260wr/320wr

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Here are a few suggestions to help you with this problem:
It is possible that the battery contacts are corroded so you might try expecting the contacts and cleaning them. Since you cannot see if the IR signal is being sent, you can use another IR remote that you know works and see if you can Jam the signal of the working remote with your Hql-260wr remote. To do this, push the volume up button on the TV remote and hold it down while at the same time using the known working remote to control its companion product. If the working unit stops responding correctly when the volume button is pressed, it is transmitting an IR signal.

In this case, since you confirmed that the remote is transmitting, you can make sure that you are on the correct device settings for the remote. If you select the TV setting for instance, see if the remote now can control the TV. The main functions to try first are volume and channel buttons.

If this does not work, you will need to find out where the IR receiver is on the TV and make sure that the receiver lens is not blocked by something such as another device like a video console, etc.

Posted on Apr 03, 2015

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