Question about Powerware 9390 UPS System

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How to reset configuration error of the UPS 9390?

There is configuration error alarm on my UPS eaton 9390, and I could not clear it , how can I proceed?

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Did you solve it?

Posted on Jan 19, 2017

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This error can only be cleared by the Eaton technician with their laptops. If this is a new unit it HAS to be factory started or your warranty will be void.

Posted on May 05, 2015

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Posted on Jan 02, 2017

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SOURCE: rectifier and heatsink temperature sensor not ok

it could be your uPS given the problem the mosfet might be spoil... as the temperture is high because of the transformer is not given the clean current to bypass the systems and the there not much air filter out from the ups depend on the condition of the room might be too warm.. there a higher chance was the mainboard problem well u check the sensor lst and also try to unplug and plug bk to restart the sensor... if it will not slove the problem check with the vendor to come down and check..

Posted on Jun 05, 2009

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2 Answers

Powerware 9390 UPS error configuration and circuit breaker battery check


9390 Requires a UVR type battery breaker. Unfortunately a configuration error will require a service visit from a technician. The proprietary service software will have to be used to reset this.

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Notice: UPS ON BAYPASS, ERROR CONFIGURATION


Need to configure upon initial startup

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Alarm #191 Battery test failed


Shut down the UPS and replace the batteries.

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Eaton UPS error code 194


how to solve this problem ???
error displayed on screen = alarm # 194

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I had an alarm on 9390 which read : "Battery Test Fail". What would possibly cause it and how would I best prevent it from reoccuring.


This error indicates that the battery packs are no longer able to supply the expected run time or load capacity that the UPS needs. The batteries will need to be replaced.

May 11, 2011 | Powerware 9390 UPS System

1 Answer

I WOULD LIKE TO BUY A NEWPowerware 9330-40kva UPS UNIT, COPLETE WITH BATTERIES .how much would that cost?


It's unlikely that you will be able to get a new one. The 9330 was discontinued many years ago though Eaton continues to service these models and provide replacement parts/batteries. I suggest that you call 800-356-5794 to see if Eaton has a partner that has any complete systems still in stock or in service inventory. The new UPS units are the 9355 and the 9390: www.eaton.com/9355 and www.eaton.com/9390 These new units are more compact, are more energy efficient and incorporate more advanced technology for monitoring and communication.

Mar 11, 2011 | Powerware 9330 40 (A40401110031112) UPS...

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How to take ups in manual bypass mode.


You definitely want to follow the manual procedure to avoid a possible load loss:

http://powerquality.eaton.com/Products-services/Backup-Power-UPS/9390.aspx?cx=3

9.1.4 Transfer from Normal to Bypass Mode
To transfer the critical load to Bypass mode:
C A U T I O N
In Bypass mode, the critical load is not protected from commercial power interruptions and abnormalities.
1. Press the CONTROLS pushbutton on the main menu bar. The System Controls
screen appears.
2. Press the BYPASS pushbutton on the System Controls menu bar.
The UPS transfers to Bypass mode and the critical load is immediately supplied
by the bypass source. If the bypass source is not available, the power processor
remains on and an alarm sounds.
3. The UPS is now operating in Bypass mode and the BYPASS status indicator is
illuminated.
The power module (PM) status indicates READY. The system is now on bypass
and the UPS power processor remains on.


At this point, you can operate an external bypass switch to get to maintenance bypass if needed.

Oct 14, 2009 | Eaton PW9390 UPS System

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