Question about Acer CB5 311 T9B0 Chromebook 13 3 inch NVIDIA

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My Acer Chromebook 13 will not power on or charge so can anyone help me with my problem?

My Chromebook was working just fine and still had over a 50% charge, but when I plugged in the charger the screen went black and the laptop powered down and won't power on anymore.

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  • 58 Answers

Try this: remove battery, remove power cable, push and hold down the power button for 1 m (over 60s) do not short time. release the button, insert the power cable. wait 10s then push and hold power button till you see any lite flash release and see if you boot.
some time the static is built and that causes failure to start.
above should clean any static and allow reset of power adapter to function. if yes,. then once you shut down . insert the batter and ;et it charge for 3 mins.. then try to start.

Posted on Apr 02, 2015

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Posted on Jan 02, 2017

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SOURCE: acer laptop has black screen but power light is on

Does it appear to be doing anything. Is there a flashing "_" at the top left of your screen. If not try hooking a monitor up externally and turning the laptop on.

Posted on Dec 23, 2007

  • 2 Answers

SOURCE: Screen went black

Just a thought... There's a "Fn" Key located beside the Start key, when you press this "FN" key + F5, the screen goes black, and if you press again, the screen goes back to normal... Could this be the problem?

Posted on Jan 03, 2009

tbirdfan1
  • 3051 Answers

SOURCE: My Acer Aspire 5720 laptop won't charge while it's running

Hello there:
try removing the battery from the computer and turning on the computer to see if the power cord works correctly if it does inspect the battery and clean the terminals on the battery and computer and put the battery back in while it is still on now you should see the battery show up on the taskbar if not right click anywhere on the desktop and go to properties and than go to than go to screensaver than look towards the bottom and you will see power click on it and you should see the options for the battery ok sorry this was so long but i needed to explain it in full
please dont forget to rate this
best regards mike
(usn retired)

Posted on Aug 04, 2009

parrotheadpc
  • 2600 Answers

SOURCE: acer aspire 5920 wont start. light in AC chrger

This is a sample of what you can try to do to diagnose a non-starting computer, If these don’t work, realize that most likely a system board (motherboard) has failed or the actual power trim strip above the keyboard has failed.

  1. Unplug the computer, then take the battery out, push the power button and hold it for about 30 seconds. Plug the system back in (leave battery out) and push the power button. If it starts, Great! If not unplug go to the next step.
  2. You should still have the battery out and the power unplugged. Now turn the laptop over. Take off all the covers and pull out the hard drive and ram and wireless card. Find the screw that has a symbol kind of like this its the CD rom drive screw. Now pull the drive out. Pick one stick of ram and put it back in the computer. Flip it over open it plug it in and hit the power button. If it does not fire up then unplug it and switch the ram. Plug it back in and hit the power button again. If it doesn't start up, unplug the computer and go to the last step.
  3. Pull the memory out and find the screws that hold the keyboard on. There are symbols in the plastic there should be 2 screws holding it in. Now in the battery compartment, there are several screw at the back edge of the computer take them out and also the ones in the battery in the center strip. Some are silver and some are black. Once you have the screws out of the battery area flip the computer over and open the lid. The strip just below the LCD with the power button and controls will now be able to be lifted up. You will probably have to lightly get an edge started before it will come up. There should be several little cables hooked to it. Flip the control panel over and look for some screws holding the keyboard in. I think there's 2. Lift up the keyboard. Making sure there's nothing touching anything important and then plug the computer in. Carefully hit the power button and see if the computer tries to start. If it does try it will probably beep at you. Unplug it and put a stick of ram in it. Plug it in and try to start it again. If not, unplug the computer and Go to the next step.
  4. Carefully put the keyboard and control strip in place. Flip the computer over and loosen all the screws that hold the computer together. Flip the computer over again and pull the keyboard and control strip up again. Flex the inner aluminum plate that was under the keyboard lightly. Plug in the computer and then hit the power button. If it tries to start, Great! put it together again in the reverse process.
If it does not, there are 2 possible things I would suspect the Control strip or the mainboard. If you don't get the computer to start back up please put it back together so you remember where all the screws go. Even if you plan to get another mainboard put it back together.

Posted on Oct 12, 2009

SpideRaY
  • 687 Answers

SOURCE: my acer aspire 5735 randomly shutting down

Try taking out your battery it might be shorting out just run your laptop from the adapter and see how long it lasts before it shuts down

Posted on Feb 22, 2010

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Bought a chromebook acer 14 but it will not turn on after fully charged


hi Diane.
How To Fix Your Chromebook If It Won't Turn On More users are reporting that their Chromebooks are not turning on or the screen stays black. For some the problem comes and goes but for others their machine just stays off all the time. If your Chromebook doesn't turn on there is a few different problems that can be the cause.
This article will go through all the possible causes. I've arranged them in order from simplest to fix to most complex so that you can go through them one by one until your Chromebook turns on again.
So just try each fix and stop when your Chromebook turns on! Cheers!
Fix #1: Connect Your Chromebook To Power Let's start with a very simple solution that worked for one of my customers at my computer shop. Simply take your Chromebook, plug it into the wall power outlet, and try to turn it on.
If that doesn't work no worries move onto Fix #2.
Fix #2: Power-Cycle Your Chromebook
  1. Unplug your Chromebook from power.
  2. Remove the battery is that is possible on your model of Chromebook (it isn't on most Chromebooks)
  3. Press and Hold the power button for one whole minute.
Now try to turn on your Chromebook.
Fix #3: EC Reset Your Chromebook Fix #4: Let Your Chromebook Charge For A Few Hours If the Chromebook is very low on charge it may just need to charge. Let it sit plugged in and charging for around four hours. I suggest leaving it plugged in over night.
Try turning it on in the morning.
Fix #5: Disconnect Battery And Power-Cycle (Advanced) Most Chromebook machines have a built in battery that is sealed inside. However most of the batteries are not that difficult to reach if you have a screwdriver and are careful.
Look up a disassembly video for your chromebook model on youtube and watch it to see where the battery is located.
  1. Unplug your chromebook.
  2. Open your chromebook to get to the battery.
  3. Disconnect the battery cable.
  4. Carefully move the chromebook so that you can reach the power button. Press and Hold the power button for one minute.
  5. Re-connect the battery cable. Make sure the connection is secure.
  6. Close up your chromebook. Plug it in.
Try turning it on now.

or try this link out might help you some more.

chromebook acer 14 but it will not turn on Google Search

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Hi there
The Acer site doesn't own up to a chromebook designated CBS-...... It does however have a CB5-111. If you go to the link below it will take you to a page of the Acer support site. If you click on "select my product from a list" you will get 3 columns. In the first click on "Netbook, chromebook", In the second click on "Chromebook 13 " and the only entry in the third is "CB5-111". Click on this and scrolling down the page will give 6 column headings, the second of which is "Documentation" Click on this and then click on the "download" button at the end of the User Manual line and this will be downloaded onto your computer in pdf format which can be saved to your drive for future reference
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