Question about Xerox Phaser 6125 Laser Printer

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My Xerox Phaser 6128MFP printer flashes a red light with a "Load paper in Tray" message, when the specific paper size and type are already same in the tray.

My Xerox Phaser 6128MFP printer flashes a red light after every print out with a message saying " Load paper in Tray 1, paper type: letter size: 8.5 X 11.0 inches ". The paper type and size are already the same, both on the printer and the PC. The red light hangs the printer and you can't access its system properties, until the tray is removed and re-inserted. Then the same thing recurs. Please help

Posted by Anonymous on

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If the paper size is correct in the printer and the printer and it's possible to print off a test print in both the printer control screen or directly from the print driver utilities if that works then the only thing I can suggest is the item you want to print is defaulted to a different size. i.e. Check that the word processor your using is set to the size you have in the printer. Imperial size pages will look very similar on screen as does the A4. Printers don't automatically fix paper print sizes you just have to check and recheck for differences. Removing the tray only reafirms to the printer that the size might be incorrect and your going to fit the correct size.
As for the red light all printers behave differently in certain error conditions. Have you also tried to print out something you printed at a time the printer was working correctly. In other words try printing out a different file. Maybe, trying to print off a test print of one line of the alphabet, and then go from there.
Good luck,

Posted on Apr 02, 2015

Testimonial: "Thanks a lot rdavesmith. The problem was with the paper settings in the laptop. Once that was fixed, the red light disappeared."

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My Xerox Phaser 6128MFP printer flashes red light after every print out....


First, when you put the paper in the tray make sure the paper holders on the side and back of the tray are positioned against the paper stack but not so much as to be snug.
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Also, in the printer's paper tray settings make sure that tray is set to that size of paper you are using.
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Here ya go...

Tray 1: (standard) 16 lb. Bond – 80 lb. Cover (60 – 220 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, business cards, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards, Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, A5, A6, B5 JIS, B5 ISO, 3 5 in. Index Cards, custom sizes; Envelopes: #10 Commercial, DL, C5, #5 , #6 , Monarch, Booklet, Lee (A7), Choukei 3 Gou, Choukei 4 Gou, custom.
Tray 2: 525-sheet tray (standard) 16 lb. Bond – 28 lb. Cover (60 –122 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards,Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, B5 JIS, B5 ISO; Envelopes: #10 Commercial, DL, and C5.
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Tray 4: 525-sheet Feeder (optional) Same media weights and sizes as Tray 2.

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