Question about Frigidaire Refrigerators

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Frigadair top freezer thaws and is soft frozen when we come home from vacation, food is still cold 20 degrees, then while home freezer works fine?

This only happened 3 times but only when we were gone.

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  • Frigidaire Master
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Probably defrost timer not working properly, or the door is not closed or defrost depends on freezer door opening?
Appliance parts websites usually are very helpful.

Posted on Apr 02, 2015

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1 Answer

Freezer turns of in cold weather


Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

Feb 13, 2012 | Refrigerators

1 Answer

Frozen water lays in the freezer bottom. unit is a KXX not the KXK


I have seen this before. Instead of the water draining out the drain hole it puddles between the freezer and fresh food department. The freezer is fine but the cold air from it cannot get down there and cool that fresh food!. Solution: Thaw out the whole ice box and clear the drain hole of the obstruction and party on.

Dec 30, 2010 | Whirlpool ET1FTKXK Top Freezer...

1 Answer

During heavy frost everything froze solid even drainage pipe. I notice that my freezer (top half) is not cooling at all. All food has gone soggy. Fridge is just cool.Will it right itself once kitchen...


It's possible the unit is not working correctly as it expects the air temperature to be around 18 degrees centigrade. If too cold, they can go into a defrost cycle.

If your food is not cold enough - but your room is frozen - can you pack your freezer items in snow? Alternatively, move the unit to a warmer area.

Sounds strange - but modern units don't work well in the cold !

Dec 25, 2010 | Refrigerators

1 Answer

Got home from vacation to a freezer full of food that seemed to be 'soft'....power did go out while away but was up when we got home. I can hear the freezer working but the food is not doing so good!


you dont say how long the power was off but if food went soft, chuck it,or cook the meat and then refreeze it,everything else is spoilt and will last no more than a month tops....from startup the freezer will take about 24hours to get cold(-18C)

Aug 12, 2010 | Frigidaire 13.7 cu. ft. / 388 liter...

1 Answer

Refrigerator stopped cooling


the problem is in your freezer !
open the back wall of your freezer and check if the fan working then if you see a big build up of ice. then its your heater unit or your heater thermostat. to check that it is the problem unplug the unit defrost the freezer coil with hair drier gently and when it done plug it again and see if your fridg get cool (1h or 2) then you know its the heater unit or the thermostat :(
911servicetoday .com

Jan 01, 2010 | Whirlpool ES5FHAXS Side by Side...

1 Answer

Hotpoint 14.2 cu ft top freezer refrigerator -- at least once a day, according to repair company, the "heater" comes on in the freezer to defrost unit. At that point the temperature in the freezer slowly...


well for one thing i have never of a home frige unit have a heater unit on it all stores have a heater unit around the doors so the door opens easily current fridges work on a simple fan cycle the movement of the air from the freezer goes down the fridge to keep things cold and the food in the frezer frozen all this is controlled buy venting of the air from the freezer you open and close the vent to direct the cold air flow from on top to the bottem for coldness and that s all it does. i would call the better business bearu and check there standing s or a second opinion and you gathere the information good luck

Aug 10, 2009 | Hotpoint HTR16ABSR Top Freezer...

1 Answer

Soft ice cream


there are vent openings in the back of the freezer you should not block that ..it will cause the temp to go up

Jan 21, 2008 | Kenmore 72073 Top Freezer Refrigerator

2 Answers

Admiral - GC2224GEKB


Does freezer cool like the cold food section? Did this suddenly happen, and frozen food began to thaw?  Most freezers control the cooling in the cold food section. The freezer must work fine before the cold food section will work fine. Let us know more, Thanks JT 

Oct 24, 2007 | Admiral 26 cu. ft. Side-By-Side...

1 Answer

Freezer not keeping things frozen


Ice cream requires a significantly lower freezing point than other foods. Keep it near the blowers or coils in most freezers and you'll be OK. Turn up the freezer a bit, and if it is all the way then move it away from the wall a bit more hope this helps!

Jul 26, 2007 | True GDM-49FC Refrigerator Commercial

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