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Kitchenaid, Kenmore Dishwasher Pops Open During Cycle

I wanted to add an answer to this question: however it looks like it has been closed to new answers. Given the sheer number of ideas and answers I thought it would be good to give a summary. It appears as though Kitchenaid and Kenmore dishwashers are similar, if not identical, so this advice should apply to several models out there. In brief, the door will pop open mid-cycle. You may close the door, only to have it pop open again immediately. Putting a chair in front of the door or some other elaborate retention device will allow the cycle to complete as normal. First off, here is a list of quick, easy, and inexpensive things you can try, although they did not personally work for me. WHAT TO TRY FIRST 1. If a Kitchenaid dishwasher specifically, there is apparently a handle on the front of the top rack. This can protrude enough to put a bit of pressure on the door. You may need to ensure the top rack is fully pushed back, or somehow reshape/adjust the handle. 2. The dishwasher may have adjustable height on the top rack. If so, many have found that it can slope forward, putting pressure on the door. As a test, lower the top rack fully, which should level it out. 3. While I doubt this is the source of most issues of the door popping open, certainly crud stuck along the door seal, and an improperly fitting seal can prevent the door from closing correctly. However, I might also expect leaks in this case. In any event, it will cost you nothing to quickly clean the door seal, and ensure it is seated properly. 4. If like our machine, at some point a door spring will break, and the door will be very heavy. In some cases it may slam right down. You must address this issue first, as there is obviously a lot of pressure on the latch assembly. The door must be neutrally balanced, so that it will just remain in any position you leave it in. Obtain a spring kit to resolve this problem first. 5. Among the first answers in the URL above was about loose door screws. I certainly had some loose screws in my door, but tightening them didn't help. I'm not sure how the loose screws would affect the door popping open, but no harm in checking the inside screws. You'll need torx bits though. Now, a list of things that I would avoid spending money on just yet. DO NOT BUY THE FOLLOWING: 1. While it might be the issue in some cases, do NOT buy a latch assembly. This is a larger, plastic, relatively expensive piece that has wires connecting to it. The electronic aspect of this assembly allows the door lock to actuate. So, if for example, the door is NOT opening, then it may be the resolution for you. However, it does not appear to be the solution for a door popping open issue. I bought this part for nothing, and wasted my money. 2. Door seal kit. Again, this could certainly resolve a leak issue at the door, or perhaps if an old seal was simply preventing the door from closing fully. However, I'd stick to just cleaning and reseating the seal for now until you've tried the easy stuff above, and the FIX... THE FIX In my case, after trying all of the above, and buying unnecessary parts, it was ultimately the door strike that resolved the issue. It is easily removed for a look, and there is at least one video on youtube about it. You only need a screwdriver, and needn't undo anything else, aside from pulling the dishwasher out a bit from the counter. In my case, the strike was bent unevenly, and after some trial an error I ultimately found a shape that held the door for a complete cycle. It also seemed to allow the door to close a bit easier. In some cases you can try to bend the strike without removing it, but that may not be ideal. You can also buy a new one if yours is damaged for a reasonable 18 USD. I spent hours, and a lot of money on this issue, so wanted to offer up a summary. Hope it helps someone out there, and I thank all of those who offered up answers in that other thread.

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Sorry you had to go thru such agony in the near future call whirlpool the parent company they would have advised a new door strike technicians are privery to service bulletins and door popping open is one of them

Posted on Apr 07, 2015


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