Question about Maytag Neptune MAH9700 Front Load Washer

1 Answer

MY MACHINE WON'T SPIN OR TUMBLE.MACHINE WILL FILL AND DRAIN.THE REPAIR MAN SAID IT WAS A PRESSURE SWITCH COST $70.00 PLUS LABOR BUT THAT DID NOT FIX ANYTHING?NOW HE SAYS IT IS THE CONTROL BOARD.

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  • Maytag Master
  • 1,585 Answers

Get motor checked ie brushes or capacitor

Posted on Apr 12, 2015

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

dh1200s
  • 335 Answers

SOURCE: receive code "dc"...water will not drain and tub will not spin properly

This is my failure resolution with DC/UC error codes a common problem with this model;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

I found a Service repair manual on this site search for this; FAV6800 Manual



Posted on Dec 16, 2008

  • 1 Answer

SOURCE: washing machine fills, and thats it.. will not do anything else

There is a problem with the lid. Push ******* the front of the lid. It should work. Mine has been doing this for 6 years.

Posted on Dec 26, 2008

  • 36 Answers

SOURCE: maytag washer won't fill or agitate; only spins on cycle

sounds like you have a blown fuse. I dont have a schematic so I dont kno where you have to look to find it

Posted on Jan 03, 2009

landsend
  • 1066 Answers

SOURCE: WASHER FILLED WITH WATER AND STOPPED WORKING COMPLETELY

if you hear a motot running the coupling between the motor and transmission has disinagrated.

Posted on Mar 11, 2009

dh1200s
  • 335 Answers

SOURCE: Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin

Hey Cameron,
I saw you post today on another forum and did not have time to put my thoughts down before work. I agree not a clutch issue I had to :), you would be so lucky. I own the machine and can’t offer any more troubleshooting then what you have done, good job of that. Unfortunately the FAV6800AW/FAV9800AW SM doesn’t have a whole lot of support for troubleshooting beyond what you have done for this issue. I found more info from the MAH3000 manual on the technical operation of the motor controller (slightly different controller). Both machines use the same troubleshooting paths. Remove JP4 which is;
P1 Motor Control common
P2 Torque (to Motor Controller) see page 1-11 MAH3000
P3 Motor Control Tach (to control board input)
My WAG is replace the Motor Controller 1st, then Control board 2nd and a possible tach issue related to the motor. That’s enough WAGing,…. but with troubleshooting not a complete WAG :).
Take a look at pages 2-5 thru 2-11, I keyed in on page 2-11 in the MAH3000, it may give you some additional insight, I know we are dealing with different machine designs but I think the designs are close regarding motor controller, the motor and what the Control Board is doing and looking for with input from the Motor Controller. I wish the FAV6800AW/FAV9800AW SM gave this kind of detail for troubleshooting. There is a nice little troubleshooting table on 2-11.
I keyed in on this note;

The motor control monitors the signals and communicates this information to the machine control (control board). The purpose of this signal is to tell the motor when to energize each winding in the motor and to tell the machine control the actual motor speed.

Then this note;
Note: If the machine control board does not receive an input signal from the motor control/tachometer circuit (JP4 connector), the motor speed will rapidly accelerate for 5 seconds then shut down. The machine control will sense a "locked rotor" condition and the motor will stop. If the motor control does not receive an input signal from the motor, the motor will "****" for 5 seconds then shut down.

I don’t believe you have that condition. I have worked with a forum member who had an issue with the motor controller related to an Lr error, locked rotor error and replacing the Motor Controller fixed the issue. Form here I vote for an issue with the Motor Controller. Not having known good parts makes this a difficult job.
The control board is under warranty for 5 yrs from DOP, the Control Board is 2 yrs. Ebay is a good source 25001079

I would push Maytag CSV for both. I got them to send me a Control Board after discussing my troubleshooting and that I had a neighbor (me) that was a repair tech who would install. I also had to send them copy of my warranty not sure why they beeded that my machine was on file with them.
In your console you will find a Troubleshooting guide if you haven’t pulled it out already. It has the schematic for the machine which I find handy. If you want a soft PDF copy of the schematic I can e-mail you. Just ping me at dh1200s@yahoo.com. I use that for one-way contact, just respond back on this post if you ping me, I don’t check the account for month’s at a time.
With my limited knowledge I will try to help you. Good luck. Rich

Posted on Jun 20, 2009

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1 Answer

My washing machine doesn't spin but fills and drains can anyone help me


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Ld means long drain and is displayed when it takes longer than 5 minutes to pump out the water to a point where the pressure switch resets. To solve this problem make sure that the drain filter pump assembly located inside the bottom front panel is clean and after cleaning if the error returns then the pressure switch needs to be tested and if bad then it needs replacement. The cost will depend on parts and will be around $150. Please get back to me if you have any other questions.

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Wm2455hw will not spin


Make sure door mechanism is working at fine. So next is to check whether the motor tumbles both directions.
The spin bearing might be a problem, but normally you'd hear a problem here first. Have you heard any freight trains passing through the house in the spin cycle?
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When my cycle is done my washing machine read sd


Hello, W/D here.

Sd is the error code for suds lock. If suds are detected continuously by the pressure switch during the
drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again. The SD code indicates the possibility of too much detergent being used. Run a rinse and spin cycle to remove detergent residue. Then run a normal cycle without detergent.
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Washing machine stopped and says "sud". What does that mean?


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During Drain Routine

During the Drain Routine, the water level is checked continuously. Normal drain will occur until the

pressure switch senses no water in the wash tub and there is no foam (suds). The drain pump will

operate an additional 15 seconds after the pressure switch reports no water or foam.

If the drain routine operates for four (4) minutes and the pressure switch senses any foam (suds) in

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During the Spin/Extract Routine the water level is checked continuously. If, during this routine, the

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Kill-Foam Routine

1. The Remaining Time counter is stopped.

2. The digital display shows Sud.

3. The Drain Pump is turned OFF.

4. The Central Control Unit will fill the wash tub with 1 gal. (4 L) of cold water.

5. While the tub is filling the basket will tumble 1 sec. ON/15 Sec. OFF.

6. Once the tub is filled, the drive motor will turn OFF and the basket will rest without any

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7. After the five (5) minute rest, the remaining time counter will restart and the digital display

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