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Brand new, running 20 hours, inside temp of both fridge and freezer remains 74f

Followed all instructions as per manual, temps set at 37f and 0f.

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  • Refrigerators Master
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FIRST I WOULD CHECK UR TEMPERATURE COLD CONTROL THERMOSTAT FOR VOLTAGE AND OHMS A DEFROST TIMER GONE BAD CAN STICK ON AN OPEN CIRCUIT AND NOT ALLOW THE MACHINE TO RUN SORT OF LIKE STUCK ON DEFROST CYCLE

Posted on Apr 03, 2015

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  • Refrigerators Master
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If you can actually hear the refrigerator running but it never got cold in 20 hrs you have a serious cooling system problem. Either a blockage in the cooling system or it has a leak in the tubing and the freon leaked out. In either case if it is BRAND NEW, I suggest an exchange.

Posted on Apr 02, 2015

Testimonial: "Thank you, after several attempts for customer support, and receiving none, we returned to place of purchase. It will be replaced."

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  • Refrigerators Master
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found leak of freon in refrigerator. Was charged with Leak Dye 4 month ago and recharged with refrigerant. Was easy to repair, due leak dye in the system! Find Right repair man at first and keep using same guy, if he really knows refrigeration. There are many companies will tell you we don't work with sealed systems (freon), they are not proper people to use for refrigeration.

Posted on Jul 13, 2015

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Because nothing is perfect. As soon as the compressor stops running, the refrigerator will start to get warmer as the ambient temperatures will affect it. Then after a few degrees of temp rise, if thermostat is working properly, unit will kick on again to lower temps to preset level. And the cycle continues.

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If "0F 0F" appears on the display, the refrigerator is in DEMO MODE. To exit Demo Mode for controls on the outside of door, Press and Hold the Energy Saver and Adjust Freezer buttons at the same time for 3 seconds. To exit Demo Mode for controls inside the Fresh Food Compartment, Press and Hold the Ice Off and Freezer buttons at the same time for 3 seconds. You will hear a beep and "0F 0F" will no longer be displayed. Adjust Refrigerator and Freezer temperature to the desired settings. Allow 24 hours for temperatures to stabilize.

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Ice Cream and frozen waffles won't freeze.


LOL ! SO in other words in plain english your repair man told you needed a brand new refrigerator - Ok from your description here we can rule out low refrigerant or compressor problems, defrost timer and controlboard issues. I too have waffles and they DO get frozen although not as hard as ice - the less water molecules they have the less they are frozen hard. but nonetheless, my waffles are NOT soft, neither is ice cream

What I would ike you to do is put one of those refrigerator/freezer type thermostats, you can get those round ones, place it in your freezer leave it there 24 hours and look again - Optimal freezer temps is 0F once compression cycles off - if you areusing the extra cold setting, -10F - For refrigerator don't go over 40F - optimal temp of 36-38F.
Another method you can place a bowl of water and use one of those probes and measure the temp of the water in your fridge. If your temps are within safety levels do not worry - your ice is frozen and your frozen food is frozen - Some ice cream tend to be softer, especially the extra creamy type. If your refrigerator has a dial to adjust temps, raise it slightly and wait 24 hours and check your temps again you might need to bump down the temps a bit - if you have a control panel and 2 settings they are usually COLD or COLDER, set it to COLDER and check again - in the COLDER setting your compressor will shut down once your freezer hits -10F that should be quite enough to have even your waffles and extra creamy icecream frozen - if some of the liquids in your refrigerator is too cold or freezes, set it back to COLD or re-adjust the dial. Once you determined that your freezer AND refrigerator are within SAFETY levels as per the food safety guidelines and using the proper methods of testing, then you have nothing to worry about. Make sure your fridge and freezer are not leaking cold air by checking your door gaskets using the famous dollar bill technique by closing the door on the dollar bill and trying to pull it out - if there is no resistence and can easily come out, you have a gasket leak - check in different places on the gasket. As long as you can determine that your freezer and fridge temps are SAFE don't spend a dime ! If your temps are NOT in the safe range you probably have leaky gaskets - if the compressor seems to run all the time, you probably have dirty condenser coils that need to be vacuumed cleaned or dusted off using a condenser brush.

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