Question about Samsung Tab Tablets & eReaders
Have you allowed it through your settings? This could possibly be why. The link I am providing below is has a lot of questions and answers that may or may not help
This one may also help, there is two options you can go with
1) Help and trouble shooting, once you click on it, it will ask you what product and take you to a place where the most common stuff is
2) or you can contact live support which would probably be the fastest
Hope this helped a bit
Posted on Apr 02, 2015
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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