Question about HP Compaq Presario SR5350F Desktop PC Intel Pentium Dual Core Desktop Processor E2160, 2GB RAM, 360GB

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My Compaq SR5350F computer can't find any WiFi networks after a complete system reset. Probably driver issue.

After doing a full reset with the system recovery, I haven't been able to find any WiFi networks. I believe it is needing a WiFi driver, but HP's listed drivers for this model don't include a driver for that. (http://support.hp.com/us-en/drivers/selfservice/Compaq-Presario-SR5300-Desktop-PC-series/3644727/model/3644735#Z7_3054ICK0KGTE30AQO5O3KA30R1 is the list I am looking at). I know that it can connect to a network, as before the reset it connected to WiFi just fine. Could I get a name of the driver I am looking for (if that even is the problem)?

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Hi Freed -

I just checked the product specs on this model and it looks like it didn't ship with a WiFi module. See: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01328709

It could be possible that a third-party card was installed and, if so, you will need to open up the box and identify the make and model and visit their site for the proper driver.

If you can provide me with the product code for your computer (it should be right below the serial number on the sticker) I'll have a better chance of finding out if it indeed came with a factory installed WiFi card.

Cheers,

TIH

Posted on Apr 07, 2015

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  • freed g
    freed g Apr 02, 2015

    I'm on windows vista, also that link leads to a 404 page.

  • Rick Ostrowski Apr 02, 2015

    wndows what?....xp?..7?...8?...drivers are different for each one

  • Rick Ostrowski Apr 02, 2015

    was this wireless network adapter something you added to the pc?...That pc didnt have wireless when was new

  • Rick Ostrowski Apr 02, 2015

    http://device-driver.org/topic/Compaq-dr...

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1 Answer

I've recently completely reset my laptop, I've connected it back to the wifi but it won't let me search anything online. I've tried fixing it myself but it's not working, any tips?


Sounds like a driver issue, missing or outdated.
Check in your device manager and look for any alerts around the network drivers or anywhere else.
As an interim backup, you can get an external USB wifi module and connect that way.
At least you can get at your computers support Website and get it scanned for any issues regarding your problem.
After a total reset nothing is ever the same, hence backup drives.
remote hard drive backup loaded with software to make it easier to sort out this kind of problem....it's very common after reset.
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www.compaq.com/country/cpq_support.html

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Jan 3, 2008 18:55:05 GMT Unassigned Chipset Intel 945GC

http://www.intel.com/support/chipsets/sb/CS-020683.htm


LAN Realtek RTL8101E
http://tinyurl.com/2pgw87

audio Realtek ALC888
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load UAA first (KB888111):

http://tinyurl.com/2p5u57

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Original HP Multimedia Keyboard/Mouse Drivers

http://tinyurl.com/yubdjs


PC homepage:

http://h10025.www1.hp.com/ewfrf/wc/product?product=3644737&lc=en&cc=us&dlc=en&lang=en&cc=us




Rich



say thanks with HP POINTS

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1 Answer

Display driver problem


Try this:

START/ right click Computer goto Manage/ click Services

Here are the services I have stopped and disabled. You can right click each service and goto properties to disable them.

readyboost
superfetch
print spooler - must be re-enabled and started if you use a printer
server
computer browser
secondary logon
security center
windows error reporting
windows search
windows firewall - must be re-enabled and started to use windows firewall

Hope that works, and please rate my response if it was helpful.

Thanks and good luck

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