Question about HP Computers & Internet

1 Answer

Hi I got a set of recovery disk as I have ordered for ma hp notebook15 bt now I dont knw further what I have to do pls hlp me

Posted by Anonymous on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

  • Contributor
  • 29 Answers

Does your hp notebook15 have a CD or DVD drive? If so, when you get the recovery disk, put it into the CD/DVD drive. When you turn on your computer, it might start up using the recovery CD by default. If not, when your computer is starting, press the key described in the upper right hand of the screen when the computer is turning on. It says something like "Boot Options" Press the F?? key that is next to the option you want. For example, if the Boot options are next to the F10 key, press that key as the PC is starting up, then tell your laptop to boot, or start, from the CD/DVD drive.

Normally recovery disks erase your hard drive, and and setup your computer like it is fresh from the store. If you have any files that you want to keep like pictures, or other documents, take your hard drive out of your laptop, or have a computer professional do it for you, so that you don't erase all the files currently on your computer.

Posted on Apr 02, 2015

  • 2 more comments 
  • Anonymous Apr 02, 2015

    Aftr the completion of disk1 it asks to enter disk2..
    The prblm arises from now.wen I inserted the disk 2 it doesn't recognise the disk .... Y???

  • Aubrey Truex
    Aubrey Truex Apr 02, 2015

    I am guessing there are only two disks? What does the label on the second disk say? If there are more than one recovery disks, maybe you could try another one? Sometimes it comes with one Operating system restore disk, and the other one contains drivers. I am guessing you told them the model of your computer when you ordered your recovery disks? If not, they could have shipped the disks for the wrong model. It should have the model printed on the CD/DVD.

  • Aubrey Truex
    Aubrey Truex Apr 02, 2015

    If you have another computer, maybe you could download restore disks from the HP website?

  • Aubrey Truex
    Aubrey Truex Apr 02, 2015

    If you got the restore disks from HP, you could ask them why you are receiving this message.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi I accidentally deleted the contents of my

you can order direct from HP recovery disks.

Oct 25, 2013 | HP Computers & Internet

2 Answers

Forgot my mxit pin and now my mxit is blocked

Contact your carrier and they will give you a PUK code based on your phone number which will allow you to unlock it.

Mar 01, 2011 | Samsung Cell Phones

10 Answers

Samsung games with code

Feb 03, 2011 | BMW 750 Cars & Trucks

1 Answer

Though i don have prob wid ma i was thnkng to fit k& cn u tel me d best one for it.n olso hw cn i increase ma bykz performance in evry way which iz possible.i olso wana knw hw shud i...

buy a manual, or go to a manual download site and download it. if you dont want to keep paying big bucks to have it done by a "proffesional' that is your only alternative. if you change the intake or exhaust parameters, you will have to have the injector remapped.
big bucks. the national speed limit is no more than 80 mph anywhere, and im sure your bike will do that in 3rd gear. just ride it, and leave the performance mods to proffesionals.

Dec 21, 2010 | 2008 Yamaha YZF-R15

1 Answer

When i install ma hp audio drivers.the msg appear DEVICE not fund

You may need to go to the HP website and download their drivers,it might be specific.

Feb 21, 2009 | HP Compaq Presario v3000z Notebook

1 Answer



According to what you have said, you might have created the Recovery disks after purchasing the notebook.Now you are trying to restore the notebook to factory settings, but they are not working.

Even you have tried to F11 options to restore notebook using the Recovery partition of your notebook.

Let me assist you in this regard.

If the recovery disks are not booting, then we have to check if the issue is with the disks or with the CD/DVD drive itself.

To check that, you need to try to boot with any other OS CD. If the notebook is booting with other OS disks, then the issue is with the Recovery disks itself.

Even F11 option is not working, you have to make sure that D: Recovery is not removed.

For your information, if the issue is with the Recovery disks, then you can purchase the Recovery disks from Hp at very low price.

You can order them from the below link:

CD-ROM order page - Recovery Discs you can order the place order for Recovery disks.

Aug 09, 2008 | HP Compaq Presario V2000 Notebook

4 Answers

Pavilion dv4000 microphone

sorry no build in microphone use ext....

Apr 28, 2008 | HP Pavilion dv4000 Notebook

1 Answer


hello please can you tell me that where i can download antivirus fo motorokr e6

Mar 26, 2008 | Motorola Mobility ROKR E6 Smartphone

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

44 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides