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Hi I got a set of recovery disk as I have ordered for ma hp notebook15 bt now I dont knw further what I have to do pls hlp me

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Does your hp notebook15 have a CD or DVD drive? If so, when you get the recovery disk, put it into the CD/DVD drive. When you turn on your computer, it might start up using the recovery CD by default. If not, when your computer is starting, press the key described in the upper right hand of the screen when the computer is turning on. It says something like "Boot Options" Press the F?? key that is next to the option you want. For example, if the Boot options are next to the F10 key, press that key as the PC is starting up, then tell your laptop to boot, or start, from the CD/DVD drive.

Normally recovery disks erase your hard drive, and and setup your computer like it is fresh from the store. If you have any files that you want to keep like pictures, or other documents, take your hard drive out of your laptop, or have a computer professional do it for you, so that you don't erase all the files currently on your computer.

Posted on Apr 02, 2015

  • 2 more comments 
  • Anonymous Apr 02, 2015

    Aftr the completion of disk1 it asks to enter disk2..
    The prblm arises from now.wen I inserted the disk 2 it doesn't recognise the disk .... Y???

  • Aubrey Truex
    Aubrey Truex Apr 02, 2015

    I am guessing there are only two disks? What does the label on the second disk say? If there are more than one recovery disks, maybe you could try another one? Sometimes it comes with one Operating system restore disk, and the other one contains drivers. I am guessing you told them the model of your computer when you ordered your recovery disks? If not, they could have shipped the disks for the wrong model. It should have the model printed on the CD/DVD.

  • Aubrey Truex
    Aubrey Truex Apr 02, 2015

    If you have another computer, maybe you could download restore disks from the HP website?

  • Aubrey Truex
    Aubrey Truex Apr 02, 2015

    If you got the restore disks from HP, you could ask them why you are receiving this message.

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According to what you have said, you might have created the Recovery disks after purchasing the notebook.Now you are trying to restore the notebook to factory settings, but they are not working.

Even you have tried to F11 options to restore notebook using the Recovery partition of your notebook.

Let me assist you in this regard.

If the recovery disks are not booting, then we have to check if the issue is with the disks or with the CD/DVD drive itself.

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