Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

4 Answers

Attachment Pole will not stay in down position and loses suction.

Posted by on


4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

Hello to quickly go though your machine pull off everything that comes off, start the DC07 put your hand over the inlet that is sucking, is it strong? then the leak or block is in the bits you took off, weak, then the motor post filter is blocking the outlet. When did you clean out the cyclone last? If you never did it..... then get some Torq drivers and take the cyclone apart gently (look on youtube for how) feel you cannot do it the Vac shop, but before you do borrow a cyclone that works from a friend and try that on you machine. it will indicate if the cyclone is the cause. Hope you get there.

Posted on Apr 02, 2015

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • Dyson Master
  • 755 Answers

Hey this is Jim with Crucial Vacuum,

It looks like Charles and Manchester Vacs have you covered in terms of fixing the wand to stay in the down position. In terms of lack of suction, is there anything noticeably clogging the wand? If there is try manually removing the blockage.

Also, be sure to check your Dyson's filter both the pre and post filter. Often times this is the most overlooked part of your vacuum when it comes to poor suction. Empty the dirt bin while you're at it. Get as much as the debris out as possible. This will greatly help out with your Dysons suction problems.

You can purchase replacement filters for your Dyson DC07 vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.


Crucial Vacuum Customer Care

Posted on Apr 02, 2015

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    Uploaded 5 video answers.

  • Expert
  • 101 Answers

As Charles says above, this will likely be the wand release catch. Be aware it is held taut by a short spring that is prone to go missing when the catch is broken.

Something else to check are the four locating lugs on the chassis where the wand located into. They can break down over time and when three are broken, the wand will not stay attached. In that scenario, you would want a new chassis (called a duct assembly).

Posted on Apr 02, 2015

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has answered 20 or more questions within one hour.


    An expert who has answered 20 questions.

  • Expert
  • 120 Answers

There is a wand catch that holds the attachment pole to the unit. It's above the power switch. It easily comes off and Sears has it for a pretty cheap price like $3. Without this wand catch the handle attachment pole does not stay put. Good Luck

Posted on Apr 02, 2015

4 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 268 Answers

SOURCE: losing suction in upright position

It's probably your belt. It could be broken or stretched. If broken or stretched, the roller won't spin very well, if at all. Another possibility is that there may be debris blocking suction near the roller. Hope this helps.

Posted on Aug 21, 2009

  • 34 Answers

SOURCE: Unable to use attachment hose

its ok. all dysons make that sound.

Posted on Sep 12, 2009

  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: Attachment hose has lost suction

    Hi there,

    I'm sorry to hear you're having difficulties with your DC14. From your description, it sounds as if you have a blockage in the wand or hose of your cleaner. The easiest way to locate and remove any blockages is to follow the steps shown in our online support guide:

    It's also a good idea to give the filter a wash - under normal use, this should be done at least once every 3-6 months. Use cold water without detergent, and allow up to 24 hours for the filter to dry completely before replacing it. For guidance on washing the filter, please see the support page linked below:

    By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, please get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Dyson Online Customer Support

    Posted on Sep 15, 2011

    Add Your Answer

    Uploading: 0%


    Complete. Click "Add" to insert your video. Add



    Related Questions:

    1 Answer

    Dyson dc17

    If the brush roll is worn out or not working properly it will not pick up even light debris like hair and lint even if you have great suction. Check the brush roll first.

    Sep 25, 2017 | Dyson DC17 Animal Bagless Upright Cyclonic...

    3 Answers

    My Dyson 41 has just started only sucking through the tube

    We've had our DC41 for 4 months now and suddenly noticed no suction at the base as well. Base motor works fine.Thought I'd take one last look before sending in for repair. At the base of the attachment hose near the motor is a small red tab. I depressed it and pulled the entire hose off the motor. Sure enough inside was a eyeliner pencil our daughter had unknowingly vacuumed up. I couldn't see it just peering the length of the hose. Even with a flashlight. You don't see mention of the small red tab but it allows you to see close up rather than peering down the hose if something is lodged near the motor. Apparently this pencil prevented the internal hardware to switch from wand to base suction when the handle is reclined in floor vacuum mode. These vacuums have strong suction and they will pull up the oddest things! Hope this helps!!

    Aug 14, 2012 | Dyson Dc 41 Ball

    1 Answer

    Electrolux cyclone power 1900w no suction with main attachment

    If you've tried several different attachments and they all exhibit the same poor suction problems, you should completely check the parts of the vac that are common to all the parts that have the problem.

    Since the motor creates good suction without attachments, I suspect the problem is the hose. Either an obstruction or a crack. Typically, if you block the end of the hose, the pitch of the motor's sound will go up slightly - like it it is spinning faster (it is). You can keep removing parts from the vac intake until the motors sound decreases - and that will indicate the part that has the obstruction. If it is a hose, you should clear the obstruction with a "snake" or other object like a pole.

    If the motor sound does not change, then there is likely a split or crack somewhere between the intake of the vac and the device. You'll have to check it carefully - or if possible - connect it to the output of a vac and seal / cover the end. Feel along the length of the hose, etc. for air being blown out. Repair the opening and you should be "good to go"

    Good luck!

    May 12, 2012 | Electrolux Vacuums

    1 Answer

    Lost manual. How do i hook up the suction part of the furniture upholstery attachment? I know where to plug it in to spray cleaner on the furniture but where does it plug in to **** it up? Model...

    on the attachment where you put the attachment remove the lid, then remove the back panal, and slide the suction thing down not much pressure, re apply the lid then put back in vacuum, turn on and there you go...

    Sep 02, 2011 | Hoover F5906-900 Upright Steam Vacuum

    1 Answer

    Unit works until we put an attachment on and then it loses sucking power

    Which attachment is it? If it is the turbo attachment, it may just need to be cleaned out. Hair (both pet and human) can get wrapped around the brush, gears, and belt, causing the vacuum to lose suction. If you clean the head out, the vacuum should run much better.

    Also make sure you have the base unit set to "full power" and not the gentle setting.

    If this solution was helpful, please consider rating it. Thank you!

    Sep 26, 2010 | Electrolux Harmony Canister Vacuum -...

    1 Answer

    Losing suction in upright position

    It's probably your belt. It could be broken or stretched. If broken or stretched, the roller won't spin very well, if at all. Another possibility is that there may be debris blocking suction near the roller. Hope this helps.

    Aug 21, 2009 | Dyson Vacuums

    1 Answer

    Eureka Boss - no suction in upright postion

    when mine does that I find that the hose is not connected properly where it comes off to use the attachments.
    If there is suction there, it is a straight shot to the floor unless it is loose where it fits together.

    Jun 04, 2008 | Eureka 5892AVZ Bagless Upright Cyclonic...

    1 Answer

    I have a hoover windtunnel bagless vac that is several years old. the floor vacuum part still works fine, but the handtool attachment has no suction and is useless all of a sudden.

    Don't have your model number, but some have a valve down on the noozle part that may be broke. When it is its upright position, the valve won't change over to the hose only position. You would have to remove the top cover to see this.

    Apr 18, 2008 | Vacuums

    Not finding what you are looking for?
    Dyson DC07 Animal Bagless Upright Cyclonic Vacuum Logo

    108 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dyson Vacuums Experts


    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18394 Answers


    Level 3 Expert

    379 Answers

    Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides