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Controls seem to be ok but turntable not revolving and food not cooking!
Do we need an engineer or is this something my husband could rectify if he takes it apart to find the problem?
How old is the microwave? It may be time to replace anyway. Possibly with a lightly used one. A repair manual may be available from manualslib.com A users manual also, may have a troubleshooting section to help.
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Sounds like stuck relay contacts. Magnetrons need a high voltage source which is controlled by a micro to relay and then from relay to voltage source. Even the turntable works via a relay.
The manufacturer has set the rotational plate in motion at the same time the microwave tube is energized. They work together as a team. At no time should the plate be idol, unless you remove it completely, and then only the center spindle will turn by itself. It is possible for the rotational spindle in the center of the oven to break, but that is unusual unless some sort of pressure (like stopping it when it was moving) was applied. Also, it has been reported that some individuals tend to put items with too much weight or too large for the oven to manage; thus damaging the rotator. As long as the oven still provides Microwaves to cook your food, it is still OK. Years ago, there were no rotating plates and using the energy was all it took to get the job done. For even cooking, just manually stop the oven at times and turn the food to avoid over heating in one spot.
David
This is a sure sign that the MAGNATRON unit has went out on your oven and will need replaced! (This is what cooks the food!)
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This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable.
An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.
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