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It sounds as though the 24hr hand is being obstructed, and that is also stopping the 12hr hand. Try to examine the face carefully for foreign objects (or bent hands). Unless you're very skilled with watches, I would suggest that you take it for repair. If the hands are sticking, gently pull out the crown ("winder") to stop the watch and prevent further damage.
Stop the pendulum of the clock exactly at any even hour. Lets say at 6.00. While clock is steady and not working, pull off the minute and hour hands off the pinion, but do not brake them. You have to pull without any twisting action. This will leave pinions exactly in place they were when you stopped the clock.
When it is done - push the hour hand back onto the pinion and make sure it is pointing at 4 (not 6, as it was when you stopped the clock). When hour hand is back in place and pointing at 4, push back minute hand as it was when you pulled it off - pointing at 12. Make sure hands will not catch when passing each other (you can bend them slightly if needed). Now swing pendulum to start the clock and adjust time (clockwise only). Never adjust time when clock is chiming.
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Turn knob to set on "Match"
Pull out crown knob.
Press both buttons for 3 seconds.
When you release both buttons it will beep and both hands start moving.
Press either button to stop movement.
Then press the top button to set the minute hand to 12 oclock.
Press the bottom button to set hours to 12.
Press in crown and turn to "Time"
Pull out crown and set time the same way.
Klik and Crane & Viceroy are excellent and robust watches, but due to the radio control batteries need to be changed more often than ordinary watches.
Instructions for resetting the time on a Klik or Crane & Viceroy watch.
With the watch face upwards and the buttons on the right assume the buttons to be; top button - "A", middle button "B"
For setting the watch to GMT all hands need to point to 12 oclock exactly.
To achieve this press Button A until the hands start spinning. Stop the spinning when the time reaches a couple of minutes before 12 oclock by repressing A. Inch the time forward by repressing Button A until all hands are at 12 oclock.(EXACTLY). Press Button B within 10 seconds and the time will advance 1 hour and stop. The radio signal will be picked up automatically and time will set itself in a few minutes.
If you have radio dead spots avoid these when resetting the watch and do it away from magnetic or large metal objects. i.e. trays etc.
If you are refitting a new battery and have a battery that isn't quite dead, do the advancement of time with the old battery and fit the new one near to 12 oclock to get the best life out of the new battery.
If for any reason you want the watch to be in radio mode but read a time other than GMT ( no adjustment is needed for BST ), then instead of stopping the watch at 12 oclock stop it at the time in relation to 12 oclock. i.e. if you wanted the watch to read 30 minutes fast then stop the watch at 12.30.
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hello..this is not abig problem..just a sincronization one...ususlly I set the date around the 12 oclock in the night..the 0 hour..its easier...if you dont want to do this...well..then just count the hours ..remember you have the 24 hours /day..and remember the date is changing in the night around 12 oclock.. for instance...lets say..now you want to set the date..you count the hours until tonight at 12...you put it lets say...with 12 hours back..and wait the change in the midnight.. the easier way is to set it at midnight oh...by the way..I saw watches which change the date around 2 oclock in the night..but this is a very small %...99% are set to do it at 12.. good luck