Question about Vtech CS6859-2 Cordless Phone - DECT 6.0 1 x Phone Line - 1 x Handset - Answering Machine - Caller ID - Speakerphone - Backlight

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I plug it up to my modem and it works, when I tried plugging my other handset in it says cannot connect. Please help

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Are they on the same channel?

Posted on Apr 01, 2015

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This phone system should only have one physical phone jack connection as all the handsets are wireless. It sounds like you may be getting your phone service via your Internet Service Provider. It would help to know how you are connecting your home telephone wiring to your equipment.

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Turn off your modem (unplug it from the wall or surge protector).

Once you have done this, wait for at least ten seconds, if not one full minute. (This allows the modem to reset itself)

Plug the modem back into the wall or surge protector.

The modem will begin its start-up sequence and finally it should respond with a "blinking" connectivity light.

If you have a wireless or wired router connected to your modem you must make certain that you follow the next steps, or the router may not work to provide you with an Internet connection.

1. Unplug the Modem.
2. Unplug the Router.
3. Wait for one full minute.
4. Plug the Modem back in to the wall or surge protector.
5 Wait for the modem to complete its start-up sequence.
6. Plug in the router. (if you plugged in the router the same time you plugged in your modem, start at step #1 and try again...)
7. Wait for the router to finish its start-up sequence.
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I have a uniden Tru9466 base station and a uniden TWX 977 that the later that was previously registered with the first displayed a out of range notice so I went thru the process in the owner's manual...


Welcome to FixYa.

  1. Turn OFF your handset (TWX977) and any other handset registered to the base (9466).
  2. Unplug the base from its power source.
  3. Unplug the phone line from the base.
  4. Wait for 15 mins.
  5. Plug back the power source and the phone line.
  6. Turn ON the handset (TWX977)
  7. Reset the handset (TW977) by doing the following:
  • Press the MENU soft key. Select the DEREGISTRATION submenu.
  • ARE YOU SURE? appears. Move the cursor to select YES. Press the OK soft key.
  • To clear other handset information, please follow these steps:
  • From the handset, press and hold [ ] and [#] for more than 5 seconds. Select the DEREGISTER HS submenu.
  • Move the cursor to select the handset ID to be de-registered from the list, and then press the OK soft key.
  • DEREGISTER HS appears. Move the cursor to select YES. Press the OK soft key.
  • ARE YOU SURE? appears. Move the cursor to select YES, and then press the OK soft key. You will hear a confirmation tone.

8. Register the handset by doing the following:
  • With the base in standby, press the MENU soft key.
  • Move the cursor to select REGISTER HANDSET. Press the OK soft key.
  • On the handset, press and hold [#] until you hear a beep.
  • While the handset is registering, HANDSET REGISTERING will appear in the LCD. When REGISTRATION
  • COMPLETE is displayed; the handset has been registered to the base. If REGISTRATION FAILED appears,
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Thank you for using FixYa.
Have a great day.
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Here is a Safe Link for you to try.. PLEASE BE SURE TO ALWAYS INSTALL THE SOFTWARE FIRST, BEFORE PLUGGING IN YOUR DEVICE, UNLESS YOU ARE INSTRUCTED TO DO DIFFERENT, OKAY? GOOD LUCK 2 U.. lucky4lynn2 : )

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I would recommend wiring everything with cat 6 ethernet cabling. Look on your cable and you will find the labeling on the outer casing.


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try to reboot your router and modem.

step one turn off your ps3 and wirelss router if you have one and un plug them.

step two turn off modem and unplug that.

then wait a few mins.

then plug your modem in and let it fire up so that all lights are working and you have your dsl light is solid.

then plug in your wireless router if you have one and do the same. you should then see the activity light on the modem go off and on.

once your router is ready and fired up then plug in your playstation. and go through the set up process. do a test and make sure it at least passes the IP test.

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The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

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