Question about Miscellaneous
With the panel PIM unplugged the UPB touch pads operate fine.
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Posted on Jan 02, 2017
Sorry, there wasa problemwith the link in the previous post. Hope this one will work. https://secured.whirlpool.com/Service/ SrvTechAdm.nsf/ 2cd44500d572193285256a45004fd9d6 /2c1e295a88aaaae885256c5d004632a4 /$FILE/8178010.pdf
Posted on Jun 17, 2007
Unless there is not a hardware switch and the only manufacturer that I know of that did that was Compaq/HP about 5 or so years ago. Typically there are no drivers to be installed for a mouse (touch pad) as a generic set is in the driver library of the operating system. 9 times out of 10 it is a hardware failure. With that being said, if it has warranty send it in, if it does not, (although it may just be a loose connection or the touch pad itself) most repair shops are going to run anywhere from 150 - 300 dollars just to crack it open. Best option is to get a small USB mouse, unless you just really want the touch pad.
Posted on Jan 13, 2009
Hello.I can ASSURE you absolutely what the problem is.Your Savin copier(which is a perfectly fine device) is actaully manufactured by Ricoh.I work for a Savin dealership and Ricoh contacted all dealers WORLDWIDE with the news that due to a manufacturing defect that the touch screens of al models such as yours WILL fail.They sent out free of charge replacement touchscreens to all dealers as they have a record of how many of what type was sold by whom.I mean we had a crate of touchscreens show up at our dock at about the same time we started to get a barrage of service calls for this problem. It was one of the wildest things I've seen.Now it is just the "glass" of the touchscreen that is defective as it actually an "active" part of the op panel's circuitry of the op panel.It is relatively easy to replace.Now the question is, how do YOU aquire one,as it is a known defect and is covered by warrranty.I have to assume you purchased this device on your own and that you do not have a service agreement thru an independent dealer.My advice would be to contact whomever you bought the device from or perhaps Ricoh directly and tell them the problem and that you are aware that Ricoh is aware of the problem and see what they say.I cant tell you how many of these things I have had to replace as it is not a matter of IF there will be a problem with the Savin c3030 touchsreen, but merely when.Good luck, and although I did not "FIXYA" I hope you will acknowledge to the sight that I gave you the facts that you need. :-) Take care
Posted on Jul 11, 2010
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