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Re: cleaning the filter
Let them soak: Allow the filters to soak for 10 minutes. Scrub the filters: After soaking, take a non-abrasive scrub brush and scrub the filters. Add more dish soap to your brush if required while you scrub. Rinse and dry: Rinse the filters thoroughly in hot water and dry with a paper towel or clean cloth.
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have you cleaned the connections where the filter connects . There is prob dust and dirt down inside the filter , keeping it from making a good connection. The zapping sound is from the electricty jumping the gap. A good cleaning of the inside should help. Try attaching a small hose to your vac to fit down inside the unit. give the electrical connections a good cleaning . If that dosen't work take unit apart and wipe down with alchol that you can buy at any drugstore
Unplug the machine and unscrew the phillips head screw on the back grill of the machine, that is just above the plug. There are depressions on the sides of the back grill that has a plastic tang that hold the back grill to the machine. Press the back grill inwards to allow the tangs to clear the sidee and the back grill should now be easily removed. Remove the two thumb screws on the top corners to remove the filter. Once the filter is removed, then you can remove the purification plate and remove the two screws that hold the RCI cell. The RCI cell and filter can be cleaned by vacumming out the dust and dirt.
The purification plate can be cleaned with a old toothbrush and a water and amonia solution. Scrub the metal grid with the toothbrush. Do both sides and then rinse with water, allow it to dry completely before reinstalling the plate. After every part is cleaned reassemble the purifier, and plug it in. Then press the reset reminder button on the front of the keypad to clear the "perform cleaning" message. This message will appear again after the purifier runs for 30 days to remind you to clean the purifier. Hope this helps you.
The clicking noise is the sound of the high ionizing voltage 'shorting' due to dirt or humidity or both which provides the pathway for discharge. Cleaning and completely drying the filter(s) does not always help, in this case switching the unit to a lower operational speed can mitigate this problem. New filter(s) may be needed to resolve the clicking.
I believe that a blue blinking light indicates that the stainless steel collection blades need to be wiped clean. The unit uses these blades instead of a replaceable filter. Simply wipe them clean with a damp cloth and you should be ready to go!
You never need to ORDER new filters for your SUN AIRE purifier unit. Our pre-filter is LIFETIME/WASHABLE 0.5 micron 2-stage electro-static and NEVER needs replacement. Our pre-filter saves you about $100-200 per year in expensive replacement HEPA/charcoal/carbon filters on other units. Made in America and built to last you a lifetime- SUN AIRE purifiers! www.betterair.com
Hi Slipdope... make sure that you are also cleaning the ionizing wire. The wire cleaning mechanism is on top. Just pull up the tab and pull the cleaner up and down to clean the wire. If that doesn't work, call customer service at 800-875-8577 and they can do some trouble shooting with you and replace the unit for you if need be. Thank you.
Did you blow out the drain? If so pull the front off of the air handler unit. Ckean out drain pan. This drain pan had small holes on either side that run from the sode drain clean those out. Also if your coil is dirty it will pull water back and cause it to leak. Try cleaning coil and dain pan plus blow out drain. Rus
You probably have an open circuit in the high voltage circuit. Most likely cause is a broken or disconnected wire. The high voltage wires are very small diameter stainless steel and are connected to alternating aluminum plates by a crimp connection at the ends of the plated. If you insert an object like a brush or wood tongue depressor/popsickle stick in to scrub the plates during cleaning you run the risk of pulling the wires lose or worst case, breaking them. If you just pulled some loose they can be repaired ( I know because I have done it) but you have to partially disassemble the cleaner cartridge to get to the end of the plate(s) with the disconnected wire(s), open the tab that grips the wire, insert the wire in the tab, re-crimp it, and then re-assemble the cleaning unit. I would rate it as moderately difficult. Be careful in bending all the tabs as they are aluminum and will break if bent too much or too many times. Good luck.
My ionic pro did the same, the red light just wouldnt go out, so I looked down the plate opening, (with unit unplugged), and could see one of the wires was broken. (these are the ones you clean by pulling up that plastic tab). I am currently looking for replacement wires, will post my progress. GregV