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Windows cannot start DVD drive because its configuration information is incomplete or damaged. (Code 19)

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 17 Answers

SOURCE: optiarc ad 7530a dvd rw drive

I have seen this problem many times. 99% of the time this will fix it for you. The first part of this fix is to backup the current registry just in case you need to go back.

Try this. I really think it will fix your problem :)


1. Click Start.
2. Click Run.
3. In the "Open" field type REGEDIT.
4. Click OK.
5. Click "File" in the menu bar.
6. Click "Export" from the drop down menu this will open a new box.
7. Click the down arrow beside "Save In" and select "Local Disk (C".
8. In the File Name field type BACKUP.REG.
9. Verify that under the “Export Range”, that the radio button is beside "All".
10. Click Save.
11. Click the plus sign (+) beside HKEY_LOCAL_MACHINE.
12. Click the plus sign (+) beside System.
13. Click the plus sign (+) beside CurrentControlSet.
14. Click the plus sign (+) beside Control.
15. Click the plus sign (+) beside Class.
16. In the left hand window pane click on {4D36E965-E325-11CE-BFC1-08002BE10318} to select that key.
17. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard.
18. Confirm with an OK.
19. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard.
20. Confirm with an OK.
21. Click the "X" in the upper right hand corner of the Registry Editor window to close it.



Restart your Computer in order for the registry - fix to work.

Posted on Mar 20, 2008

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hardkiss69
  • 43 Answers

SOURCE: UNABLE TO DETECT CD/DVD ROM

Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Your registry might be corrupted (code 19)."
You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Posted on Sep 28, 2008

  • 192 Answers

SOURCE: dvd rw or cd-r/rw not being reconized by computor

Hi there,

Uninstall the drive via Device Manager, restart your system and let Windows install it.
Update to the latest Windows Service Pack.
Download the most up-to-date Chipset drivers.

If none of these work, clean your registry.
http://onecare.live.com/site/en-us/default.htm
This is free, and will fix. Choose Clean Up if you have XP, or choose Beta version if you have Vista.

Hope these solve your problem

Regards,
Tim

Posted on Dec 10, 2008

  • 13433 Answers

SOURCE: CD Rom and DVD Rom won't work

you need to delete lower and upper filters from registry to fix the problem instructions CLICK HERE

Posted on Dec 28, 2008

tbirdfan1
  • 3051 Answers

SOURCE: Windows cannot start this hardware device because

Hello there:
First i would double check to make sure that the device is windows vista compatable and is compatable for your system next i would uninstall the device using device manager and than select view and select scan for hardware changes and let the computer reinstall the device and it will let you know that your device has been found and is installing than it will let you know that your device is installed and is ready to be used or it wil give you a error message if so than i would contact the manufacturer of the device and see what they say about the message ok?
best regards michael

Posted on Sep 10, 2009

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Ok, i had the same error a couple of months ago, i dowloaded this tool from the link below and it works perfectly.

http://microsoft.pcerror.info/errorcode/code%2019.html?gclid=CPLh-vrVwZ4CFYIA4wodvCy5nw


Just click on the link above and you will be directed to the page where you can downoad the tool.

Kind regards
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