Question about LG Cell Phones

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Why wont phone start up unless take out battery and put back

Model lg-lg870

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  • LG Master
  • 42,850 Answers

I would contact LG tech support on this problem

Posted on Apr 01, 2015

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: lg vx8100 phone phone is dead

Is the plus and minus terminals lined up at the bottom?

Posted on Aug 10, 2008

  • 1 Answer

SOURCE: frozen screen on lg lotus phone

I am on my 3rd LG Lotus and have had the exact same issues with my screen with all of them...freezing up, blank/black screen, and the picture being all scrambled, or even funky colors. This is all due to LG's brilliant design of the hinge on the phone. Notice how when you have the phone open the top part (with the screens) has a bit of give in it if you push on it? That "give" is the hinge pinching the wire that supplies electricity/data to the screens. LG has designed the hinge so poorly that it cannot withstand normal wear and tear of being opened and closed for even a few weeks before it begins to fail. Shame on you LG!! I smell a lawsuit coming on.....

As far as a solution, there isn't really one except for get a new phone if you can. Maybe even get the warranty on it (something like $7 a month plus a crazy deductible between $50-$100). After fixing it 1 or 2 times, you could have purchased a different phone. This is really upsetting because the Lotus is such an awesome design. LG, I hope you are reading this.

Posted on May 01, 2009

  • 31 Answers

SOURCE: MY KP501 SCREEN IS FROZEN ON LG SCREEN

you need to FLASH your phone completely....

Posted on Feb 13, 2010

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1 Answer

My cell phone is stuck on where you 1st turn it on, wont let me change any settings. Its just frozen on wont change pages or turn off.


If you are able to take out the battery, then do that. Wait for a minimum of 30 seconds, then put it back in. Once you re-install your battery, start the phone up again & it should work normally. It was just "frozen."

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I used to have the same phone. I took it to get it repaired and they told me that when anything goes wrong with that model there is nothing you can do.

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My lg wont respond to me touching the screen


take the battery out and leave it out for a few minutes put it back in if this keeps happining call att and get a replacement phone

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My LG gw525 will not start up but the battery is full. whenever I tried to switch on it wont fully start up .


You may need to discharge the phone, you can do this by taking out the battery and holding down the on button for 15 seconds, then put the battery back and see if that does it, if not I would suggest taking it back to where you bought it from.

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try taking the battery out for a while then put it back in

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My enV won't hold a charge


You said the new battery worked but wont charge in the phone. You had water damage to the phone before getting the new battery correct?

First remove any Mini S/D card in the phone, power it off and remove the battery. ( only do this if its out of warranty and nothing else works. ) Your need to take the phone apart and get some alcohol wipes and wipe down the circuit board and connectors and anything that may have had water on it, if you see any crude, try to rub it off, there may be water and crude built up on contacts from the water damage that may be shorting the phone. Also check the battery contacts for greas or crud on the contacts. Once you have wiped down everything the alcohole should evaporate and take any moisture with it. Leave it out for a day dis assembled so it can air dry completely.

Put phone back together and hook up the charger and see if it charges. wait to put the memory card back in as in case you screwed anything up, you dont want it to take out your memory card with it.

I have performed this task with many of my friends cell phone that have gone through washing machines or got moisture in it because they take there phones into a steamy shower and moisture ends up shorting it out.

If nothing else works and you want to try it, go for it.

remember theres 6 screws in back and 4 around the mainscreen that are covered with triangular sticky covers, then use a thin knife or something to pry from one of the corners, one it gets started you just have to pop it apart with your fingers. Everything snaps back together easily.

Be carefull on the side with the screens, you dont wanto to pop apart the front screen from the mainscreen as its a pain to keep together when putting it back, also dont get any dust or fingerprints on the screen as they will drive you nuts if you put it all back together and theres a greasy fingerprint under the plastic that protects the screen.

Good luck

Mar 21, 2008 | LG enV VX9900 Cellular Phone

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I have the same problem too! And i just don't know what happend or something. And I do not have the manual anymore

Jan 10, 2008 | LG Shine KE970 Cellular Phone

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