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Uninstalling Anti-virus Software

I have Trend Micro Officescan software installed on my machine (Toshiba notebook PC with Windows XP Professional. My machine was once part of a network domain. Now I want to uninstall Officescan in order to install a new single unit anti-virus program. Officescan however asks for a password as part of their uninstall process. I do not have the password information or any way to obtain the password. Is there a way to get around this problem and uninstall this software without causing serious problems to my computer or operating system. ever since i unstalled office scane ive had problems icant use my switch user accounts it says disable client services for netware ihave searched and cant find this program my compu. says it does not exsist. My pc is running about half the speed iam having problems with home page toolbars and it willsay iam not connected when iam help also it has problems ending programs and has dumped physical or virtual memorey

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Re: Uninstalling Anti-virus Software

I VRRP error on extreme BD10 K swithces for Differnet VLAN having two differenet swithces.

9/18/2009 12:53:06.28 <Warn:VRRP.UnkVR> MSM-A: No VR found on VLAN d402 with VR Id 5
09/18/2009 12:53:05.68 <Warn:VRRP.UnkVR> MSM-A: No VR found on VLAN d405 with VR Id 3
advice me what was the issue

Posted on Sep 19, 2009

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Re: Uninstalling Anti-virus Software

To remove / reset the uninstall password for Trend Micro OfficeScan
Edit Ofcscan.ini file.
On Windows.95/98 machines it is usually in C:\Windows\Ofcscan.ini
On Windows.NT/2K machines it is usually in C:\WINNT\Ofcscan.ini
May also be in C:\Program Files\...
Open the Ofcscan.ini file using notepad search for the [INI_CLIENT_SECTION]
Find the line reading Uninstall_Pwd= and type a # at the beginning of the line to comment it out.
Insert a new line saying Uninstall_Pwd=70
Save the Ofcscan.ini file and retry the uninstall. When it prompts you for a password, enter a '1'.

Posted on Nov 14, 2007

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Forgot my password

Now which password did you forget ? log in ? internet ? and which operating system ??

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
type in net user username
For eg. If you want to change administrator password , type net user Administrator
It will prompt you to enter the new password.
Enter the new password and the password is changed
if this fails you will need to
Select safe mode with networking to download
you could download all of these or just one save them to a usb drive for later use if one fails to remove the password
Windows Password Recovery Basic
A CMOS BIOS password recovery tool
Editors note: This tool should only be used by experienced computer users.
Please see the enclosed read me if you would like to run it from Windows.
Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus. Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.

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My pc restarts when i invoke any programe internet explore or windows explorer.the system is windows xp sp2 with folling configuration pi845gv asrok motherboard,p4 2ghz

If the software appears to be hanging and then rebooting you most likely have bad capacitors on the motherboard. This is a pretty old board and the caps tend to dry out and this is a typical behavior. If there is a brief blue screen before it reboots I'd say just re-install windows. Also be sure to get SP3 and all the security updates. Your leaving yourself open for attack.

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Windows XP: \Documents and Settings\user preference cannot be read

It sounds that some files have been currupted. Reinstall the software and update it. Windows XP has live updates now.

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It is likely that you are attaching the docking station with a laptop running Windows 7 OS. In this case you should visit the Kensington Europe website and download and install the latest software version of K33926 Kensington Universal Notebook Docking Station with VGA/DVI and Ethernet Software for Windows 7, Vista, and XP (5.2.22372.0) Note that this is a combo software that includes the drivers for both the video and ethernet.

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Slow internet problem i think its my communications card

This document is GENERIC for all types of PC using XP or before. Step 1: Detecting and removing spyware and adware software If the computer becomes slow when connecting to the Internet, your home page changes to a page you do not want, unwanted desktop links display, or advertising windows pop up repeatedly, then your computer probably has spyware, or adware installed. Spyware and adware can be difficult to remove manually. See the following HP support document for more information about spyware and how to remove it from your computer: HP and Compaq PCs - About Spyware, Adware, and Browser Hijacking Software . Step 2: Scan and remove viruses It might be that a virus or several viruses are attempting to use the Internet connection when the browser is open. See the following HP support document for more information about how to scan and remove viruses: Resolving and Preventing Viruses on Your Computer . NOTE: If you have not updated Windows recently using Windows Update (in English), now is a good time; after scanning and removing spyware and viruses . Step 3: Clearing history, temporary files, and resetting settings Clear the amount of temporary files that the browser uses as follows:
  1. Open the browser software.
  2. Click Tools from the menu bar.
  3. Select Internet Options . The Internet Options window displays. Figure 1: Internet Options windowc00162617.jpg
  4. Click the General tab.
  5. In the Temporary Internet Files area, click Delete Files .
  6. Select Delete all offline content , and click OK .
  7. In the History area, click Clear History , and click OK .
  8. Click the Security tab, and select Default Level .
  9. Click the Content tab, and click Clear SSL State .
  10. Click the Programs tab, and click Reset Web Settings .
  11. Click the Advanced tab, click Restore Defaults , and then click OK .
  12. Connect to the Internet. If the computer stops responding, continue to next step.
Step 4: Update the network or modem drivers Updating the network and modem drivers can fix some lockup problems. Install the latest update for your network hardware that you use. Update the network hardware if you connect to the Internet using DSL, Cable, or LAN. Update the modem software if you connect using dial-up.
  1. Go to the HP Software download page . Select your country/region.
  2. Type the model name for your HP or Compaq computer. For example, SR1820NX or m7434n.
  3. Select the version of Windows the computer is using.
  4. Select the network or modem driver update. For example, Realtek RTL8139 LAN Driver Update.
  5. Follow the instruction on the download page to download and install the update.
  6. When done, restart and try to connect to the Internet again. If the problem persists, continue to the next Step.
Step 5: Disabling Software that opens with Windows For troubleshooting purposes, reduce the amount of software that opens with Windows to try and find out if a software conflict is occurring. Open the Microsoft System Configuration software (Msconfig), remove the selection next to Load Startup Items , click OK , and restart the computer. For more information, see Preventing Programs from Opening When Windows Starts . Connect to the Internet. If the computer stops responding, continue to next step. Step 6: Removing and reinstalling ISP and Anti-virus software Remove the Internet Service Provider (ISP) software and install the latest version. Use the document on Advanced Modem Troubleshooting for more information about how to remove and reinstall the ISP software. Regards, Shrey

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My computer is very slow

Download super anti spyware and run a scan

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Do you have Windows XP and at least Service pack 2 installed.
Service Pack 2 comes bundled with the neccessary drivers for USB 2.0
In device manager under the USB heading you must have:
PCI to USB Enhanced Host Controller
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