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How do I find the answer to my secret question that yahoo mail asks me for verification that it is me that wants to access my account

Aspire E 15 Start ES1-512-C0D4 Intel Celeron quad core processor N2930 I have tried to answer the question asked which is what is my oldest childs nickname but I only have one child and when I enter his nickname it says that it is wrong so I am very, very frustrated that I cannot access my email as all my work is done via this. I need you to urgently fix the problem plzzz!!

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If you go to this site
http://help.yahoo.com/l/us/yahoo/mail/or...
fill out the form
explain to them you forgot your secret questions
you will be able to find some new ones
although the secret question maybe able to jog your memory
like the password
make sure the secret questions are ones you will be able to remember
Yahoo secret question and you will be going back and forth to get things straightened out.
Since you forgot both of them you will have to choose 2 new ones
go to the question list choose the question you want
answer it
repeat for the second secret question

Posted on Mar 31, 2015

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Forgot my email password at yahoo.com but remember my secret question if ask


Click Forgotten Password and either choose the Secret Question or Send Password Reset Link to Alternate E-Mail Address options to reset your password.

Further information might be required from you than just the answer to the Secret Question, in order to proetct the integrity of the Mail Account. In the event that you cannot negotiate the full set of Security hurdles, then you might be directed to an e-mail channel to contact Yahoo mail Support. If you cannot satisfy Yahoo Mail Support that you are the Authorized User of the mail Account, then the account in question is likely to be blocked and you will be unlikely to ever have access to it again unless you can somehow remember the forgotten password.

If access to the original Mail Account ultimately proves impossible, then consider setting up a new Yahoo mail Account with a dissimilar enough E-mail Address to avoid confusion with the original one and then notify as many of your contacts as possible for whom you have e-mail addresses, of your change of e-mail addresses and also ask them to help you by forwarding your new e-mail address to any mutual contacts for whom they have the e-mail addresses that you do not.

Nov 18, 2011 | Acer Aspire 5315 Notebook

1 Answer

Cannot open yahoo messanger ang yahoo mail


Hello!

That is a problem with your Yahoo Mail password.
You have to reset it, in order for you to gain access with your yahoo mail account and yahoo messenger account.

To reset your password go to
https://edit.yahoo.com/forgot?stage=fe100&src=ym&intl=us&done=http://mail.yahoo.com&partner=

Enter your Yahoo mail id and type in the box the code shown, before hitting the next button. It will ask you your secret answer to secret questions. At the end of it, your password will be reset and gain access with your yahoo mail account.

Once you can log in with your yahoo mail account using your new password, try to log in at yahoo messenger and you can access it.

Sep 12, 2011 | Yahoo Messenger

1 Answer

My yahoo account has been hacked and now I can't log on


Good Day Jessica!

I am sorry to hear that your Yahoo Mail account has been hacked. T

You can try two procedures that might help you recover your Yahoo Mail account.

1. If you are lucky, and the hacker have not changed your security questions and answers,
you can go to
https://edit.yahoo.com/forgot?stage=fe100&src=ym&intl=us&done=http://mail.yahoo.com&partner=
Follow the on screen procedure, it will verify your identity, at the end you might get lucky again to reset the password.

2. If the hacker manage to change the secret answers to your secret questions, then, there is no way to recover that account unless you co
ntact directly the Yahoo support team.
Create a new Yahoo Mail account. Using your new mail account, write an email to
account-security-help@cc.yahoo-inc.com
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.

Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
866-850-4303
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday.

Please be aware that you will be asked for all of your verification information before they can offer assistance.




If there is anything that I can provide to you to help you further, just leave a comment.

You can comeback later and give my answers your four thumbs up rating.

Aug 12, 2011 | Yahoo Mail

1 Answer

Some one change my password and all my secret questions , when i try to recover my account 5 times yahoo wort yours account temporary locked what i do please help me


Good Day Season!!

The only way to recover your yahoo mail account if you have forgotten the secret questions and answers to your account, is to go directly to Yahoo Support Team and address your problem to them.

It is advisable to create a new email account and use this to communicate with Account Security Department of Yahoo!

Using your new mail account, write an email to account-security-help@cc.yahoo-inc.com
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.

Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
866-850-4303
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday.

Please be prepared will all the information you gave when you registered, it will be asked to verify you truly owned that mail account.


Good Luck Season!
And please do rate my answer.
Thank you!

Aug 11, 2011 | Computers & Internet

1 Answer

I cannot login to my yahoo id. i forgot my password. and secret question answer. plsease help me. thank u


Good Day Kiran!

I must say there is no other way to recover your yahoo mail account if you have forgotten the secret questions and answers to your account unless you go directly to Yahoo Support Team and address your problem to them.

I only advise you to create a new email account and use this to communicate with Account Security Department of Yahoo!

Using your new mail account, write an email to account-security-help@cc.yahoo-inc.com
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.

Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
866-850-4303
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday.

Please be aware that you will be asked for all of your verification information before they can offer assistance.


Good Luck Kiran!
And please do rate my answer.
Thank you!

Jul 12, 2011 | Yahoo Mail

1 Answer

I can't reactive my account yahoo! i my account was deactivated on 9july 2011. i ask yahoo help,costumer too, they give a link, but no results!!!....pls help me!!


Good Day Ki!

You can try two procedures to help you reactivate your Yahoo Mail account.

1. Please go to
https://edit.yahoo.com/forgot?stage=fe100&src=ym&intl=us&done=http://mail.yahoo.com&partner=
Follow the on screen procedure, it will verify your identity, at the end you might get lucky again to reset the password.

2. Create a new Yahoo Mail account. Using your new mail account, write an email to account-security-help@cc.yahoo-inc.com
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.

Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
866-850-4303
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday.

Please be aware that you will be asked for all of your verification information before they can offer assistance.

Please comeback and rate my answer.
Thank you for asking Fixya.

Jul 12, 2011 | Yahoo Mail

2 Answers

My email and password has been hacked how can i recover them my facebook account has also been hacked.....please help i have had to change my email to a new address but the old 1 is still being used and i...


Good Day Tillyohara!

I am sorry to hear that your Yahoo Mail account has been hacked. Truly, if they hacked your Yahoo Mail account, then most of the sites that is associated with your Yahoo account might be accessed too. Just like what happened to your Facebook account.

You can try two procedures that might help you recover your Yahoo Mail account.

1. If you are lucky, and the hacker have not changed your security questions and answers,
you can go to
https://edit.yahoo.com/forgot?stage=fe100&src=ym&intl=us&done=http://mail.yahoo.com&partner=
Follow the on screen procedure, it will verify your identity, at the end you might get lucky again to reset the password.

2. Using your new mail account (tillyohara23@hotmail.co.uk), write an email to account-security-help@cc.yahoo-inc.com
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.

Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
866-850-4303
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday.

Please be aware that you will be asked for all of your verification information before they can offer assistance.




If there is anything that I can provide to you to help you further, just leave a comment.

You can comeback later and give my answers your four thumbs up rating.

May 31, 2011 | Yahoo Computers & Internet

1 Answer

My email has been compromised and can't access my alternative email either and now get this messages:Please return on August 25, 2010, after 11:47 PDT, when you will be able to reset your password by...


I have a Yahoo account and I don't remember a secret question.

I did once have a lot of trouble trying to get into my account but clearing the cookies and history from my computer allowed me to access the account again. It used to be a pain needing to log in periodically as their system never seemed able to remember my password, but since I opted for phone verification I have had no problems (so far)

I have been no real help but I do send my sympathies....

Apr 22, 2017 | Yahoo Mail

1 Answer

I cant login. login id & password,both are correct. more over if, i try to access any of the 4 options of yahoo password helper (i.e, forgot passord, password doesnt work), it opens a page...


It seems that your account was hacked. If you don't have alternate email address, there's no way of getting it back. There must be some secret questions that you need to answer in order to solve the problem. Otherwise, you need to create a new account. Hope this helps.

Aug 04, 2010 | Yahoo Mail

1 Answer

How to get back a hacked e-mail


its impossible because your secret question answer changed by the hacker its the only way to recover it the secret question answer..my suggestion create new yahoo id

Jun 19, 2010 | Yahoo Mail

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