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Won't make latte says heating up please wait

Delonghi primadonna

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Posted on Jan 02, 2017

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SOURCE: milk container won't fit onto front of machine

We had the same problem & worked out that it's because the actual milk container is too cold & has contracted from being in a cold part of the fridge. We moved the milk container to the door of the fridge ( it's a little warmer than the rest of the fridge) & it slotted in perfectly the next morning!

Posted on Aug 17, 2009

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SOURCE: My delonghi ec9 the milk tank doesnt pour the milk

Did you clean and replace like the manual says?


Posted on Jun 04, 2014

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SOURCE: Our PrimaDonna coffee machine doesnt

From the question I understand that the steam jet is rushing into the cup but it is not able to draw milk. The jet of steam sucks the milk from the container (within a reasonable distance from the frother). With proper air mix from the air inlet in the frother, it generates foam. Suction of milk is enough when the milk tube connection at the frother end is airtight. Air sucked into the frother with milk (due to loose connection) reduces the suction of milk. Please try the following:
1- Make sure the connection of the frother to the steam outlet is airtight. Air sucked in at this connection also reduces the suction of milk from the milk container.
2- Make sure the tube drawing milk from milk container to the frother is airtight.
An extra suggestion to a related matter: Many operators feel that the steamed milk is not hot. This happens when the flow of milk id more than the steam can heat. Reduce the flow of milk for hotter foamed milk.
First slightly pinch the tube between finger and thumb to reduce milk flow. If that results in a better temperature of milk filling the cup, then you need to find a flow constrictor device.
The flow constrictor is a simple bushing with a hole through it to allow milk tube to pass through. There a screw (metal or plastic) threaded through its wall that can be tightened to pinch the milk tube and reduce the milk flow .
Please check the following link for the flow reducing device:
Services Unlimited Inc Parts Guru
Good luck. Please post the result if the above worked.

Posted on Oct 20, 2014

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We had the same problem & worked out that it's because the actual milk container is too cold & has contracted from being in a cold part of the fridge. We moved the milk container to the door of the fridge ( it's a little warmer than the rest of the fridge) & it slotted in perfectly the next morning!

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