Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Zen xtra sort of skips with recently added songs

During playback of some recently added items, my zen xtra sort of skips. That is, sometimes playback stops for a moment and resumes, and sometimes it actually plays a tiny (less than 1 sec) portion of another track and resumes.

Not entirely sure why this would be. Bad disk sectors?

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Make sure you have the latest firmware

Posted on Dec 08, 2007


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Your device is affected with harmful virus so it's better re-program the MP# player from the dealer .The will do it free of cost if the warrety period is not over.

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''playback error'' message

There are MP3 files with problems, and when they are buried in the MP3, it causes the player to either skip, go to the end, or give an error.

Search for MP3VAL (it's on sourceforge, a free program) and it fixes broken MP3 files. It can do a whole directory very fast. It fixes file length problems in the headers, problems with the streams, and others. If the original MP3 file is badly mangled, you might end up with a "fixed" file that is missing some portions, but that's not created by MP3VAL (MP3 Validate).


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you should try to reload the songs
if that dosent work you hsould try to restart it.
if you unhoook the zen when you are loading the songs on that could be the problem too.
also when you are downloading songs you shouldnt be on powersaving mode and you shouldnt have any programs running,

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Hi there

I would suggest that you have a look at the file format, i.e .mp3 .wma and then make sure that you mp3 player supports that file format because if the mp3 player only supports mp3's then it will not play .wma. Please remember to give me a good rating.

Kind regards
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My Zen worked and then stopped....

Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
then download current firmware from creative downloads

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You will need to take it apart to examine the extent of the damage. The button is attached to the motherboard. Find the correct button, and see if the button has been pulled off along with its pad. If the pad has been detached from the motherboard, you'll have to replace the entire motherboard.

If you don't have any idea what this means, you can find a technician to do it for you. Just scroll down on this page to the Repair Service box, put in your zip code, and you'll see some services to choose from.

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For parts email:

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