Question about Microsoft Zune 30 Gb Digital Media Player black Zune Gg104339 Very Good

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How can i update zune hd

Keep getting error measure new out the box

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How to update your Zune player
Overview
If you haven't used your Zune player in a while, you might need to update it in order to get the latest features and improvements.
Steps to update

  1. On your computer, start the Zune software.
  2. Connect your Zune player to your computer by using the USB cable that was included with your player.
  3. If a newer version of the Zune firmware is available, you'll see a notice to update your player. You can also manually check for new player updates in the Zune software. Go to Settings (located at the top of the screen), Device (located in the upper-left corner), and then Update (located in the list at the left).
  4. If you receive a notice to update your player, follow the on-screen instructions. Important During the update process, don't disconnect your Zune player it until the update finishes. The update might take several minutes. During this time, your Zune player might restart several times.

Posted on Mar 31, 2015

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Does anyone know how to fix error 5 code?


Many Zune users will tell you of the dreaded error 5.

When the error occurs it means that the Zune has encountered a problem that it cannot recover from and informs users to contact customer support.

Usually to fix this error, the Zune must be sent to Microsoft. If the Zune is under warranty and the owner is within the US, this is little more than an inconvenience.


If the owner is outside of the US this is not and option and if the warranty has expired, the fix can come at a high price.

However, before sending a Zune off to Microsoft for fixing, there are a number of things to try.

The first thing to try would be to restart the Zune.


The steps to restart the device vary based on Zune model. For the Zune HD player, the user should press and hold the on/off button for roughly ten seconds and the player will reset.

For the non-touchscreen models of Zune, the user should unlock the hold switch.


Then, press and hold the back button and the top button of the Zune pad. The device should restart and the user can release the buttons.


If this does not fix the error, then the user should try reinstalling the software on their Zune device.

To reinstall the software on a Zune HD, the user should press and hold the on/off button for about ten seconds.


When the device restarts, the user should press and hold the "Media" button until the message "Connect Zune To Your PC" displays on the screen.

The user should make sure they have the most up to date Zune software installed on their computer and connect the Zune.


Update the Zune and it should be ready for use again. If the user continues to experience problems, then the Zune HD software may have to be completely deleted and reinstalled. Doing this will completely delete everything on the Zune, so anything that has not been backed up will be lost, including purchased items.


To do this, the user should hold down the on/off button again until the Zune HD restarts.

Upon restarting, the user should immediately press both the "Media" and the "Home" buttons until "Connect Zune To Your PC" displays.


The user should then connect their Zune HD to a computer with the most up to date Zune software and update the Zune.

For the non-touchscreen Zune models, the following step will erase user data (including purchased items), so a backup is recommended.


First, the user should unlock the hold button.

Then the back button and the top button should both be pressed and held down.


The next step varies by model. For owners with a Zune 4GB, 8GB, 16GB, 80GB, and 120GB, the Back button, Zune pad, and Play/Pause button should all be pressed and held down.

The user should continue to hold them until they get a "Please wait" message.


For owners of the Zune 30GB, the Back button, the left side of the Zune pad, and the center of the Zune pad should all be held down until "Please wait" displays.

After data is cleared, the message "Connect Zune To Your PC" will appear.


The user should connect the Zune to a computer with the most recent version of the Zune software installed on it.

After the software is installed, the Zune should be ready for use.

If these measures fail to fix error 5, then the Zune owner will likely have to send the device to Microsoft as the problem is deeper than a software issue.

Sadly, it is not always clear what causes error 5 to occur. In these cases, there are few other options than to leave it to the experts.


hope this helps

Oct 05, 2012 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune freezes during update


Please Try TO Update The Software.

Jul 24, 2012 | Microsoft Zune HD 16GB 32 GB...

1 Answer

My Zune HD 16 gig MP3 won't get recognized by my computer. I've plugged it into all four of the USB ports on my computer and my Dad's computer and it still hasn't worked. The Zune is instead replaced by a...


Ok this is either a usb hardware problem, a cable problem, or a zune problem.

Basically to find out which you need to do a process of elimination. plug in the zune and when it fails then unplug it and plug a different device into the cable (preferable as this eliminates cable and usb as probelm in one go) or into the usb port. Next is try a differant cable. And finally try the zune on a different computer. If the zune isn't recognized on a different computer it could be the cable or zune. Try a differant cable again.

Usually the most common problem is the device followed by the cable. Unfortunately the only reliable fix is to replace which ever is the problem.The cable ends sometimes get damaged or loose and you don;t get a good connection. Sometimes you can check this with a quick wiggle on the ends. If it suddenly gets recognized then the cable is the problem.If its the device there really isn;t anything you can do but replace it.

Feb 27, 2011 | Computers & Internet

1 Answer

I have the first generation zune 30gb and the lcd screen broke so i bought a new lcd screen online and replaced it myself. after a couple months now my zune is making noises and will turn on but will not...


Hi if you are getting the error 5 contact support message your HD is going bad. You can try re loading the firmware but if that does not work then the HD will need to be replaced.




If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

Dec 05, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My Zune HD won`t turn on, what do i do ? =]


Hold the power button for 10 seconds. this should cause reset. if it does not hold it again for 15 seconds this should cause it to power into repair mode where you will then need to plug it into your computer and update the firmware with the included software. hope this helps!

Apr 15, 2010 | Microsoft Zune HD MP3 Player

1 Answer

Zune 80gb mp3 player wont update sofetware, giving me ERROR CODE


uuuh your zune is eather dead or defective cause there were some "bad" zune that were let out and yours is probably one of them

Feb 01, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Same Problem


REINSTALL THE UPDATES AND TRY TO START THE PLAYER.

AND VISIT THE WEBSITE OF ZUNE. YOU MAY GET THE HELP.

Oct 03, 2009 | Audio Players & Recorders

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

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