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Re: My new jacuzzi 6 jet tub is only working on one side....
Probably control panel or if there are separate pumps for each side, that side's pump probably doesn't have a relay working with bad switch from the control panel.
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once a jet face has fallen out of a hot tub that means the insert has failed and is broken. you will need to locate a new jet insert. Jet inserts have little tabs on them that hold them in place and when they get worn out the jet face will fall out into the tub.
check the face of the jet trim to make sure it is turned on. most jets today turn clockwise and counter clockwise to turn the water on/off on each jet.
I would expect there is a Jacuzzi dealer in your town and I would guess he has parts. If you purchase parts locally, not only are you helping your neighbor but also, you will have the opportunity to pick his brain on tips to install.
Sounds like a bad heating element. This is located in a stainless steel tube under or around the main control box behind the cover around the tub. It is not hard to replace but should be done by a pro. The part is avaliable online.
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