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I can't get my Plantronics Marque 2 M165 to work anymore. The indicator light is solid white when charging. It won't connect to anything or do anything at all. Is there a reset or something I can do to fix it?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: can't get charged

same problem

Posted on Jul 31, 2008

  • 1 Answer

SOURCE: Solid Purple Light on Plantronics 220

Explorer 230 went into solid blue light the second time I used it. Fixed mine by letting the headset go completely dead and re-charged and it appears to work fine now.

Posted on Jun 07, 2010

wb91
  • 126 Answers

SOURCE: My plantronics discovery 975 will

It sounds like you're still in pairing mode (and not paired) if the light is flashing white/red. Take a look at the following link on pairing instructions:

Plantronics Discovery 975 Pairing

If it continued to flash white/red and not pair, you may have a defective unit. Contact where you purchased the unit for a replacement or call Plantronics at 1-800-544-4660 x 5538.

Good Luck from Headsets Direct!

Posted on Apr 18, 2011

HDI Headsets
  • 537 Answers

SOURCE: I have an LG phone

You want to make sure that there is no other bluetooth interference on your phone and follow the instructions on the link for the Plantronics Discovery 925 (see page 4).

Good luck from Headsets Direct!

Posted on Aug 31, 2011

HDI Headsets
  • 537 Answers

SOURCE: When I try to charge

If this is not charging correctly it may be that the battery is no longer functioning properly. The batteries are non replaceable on this headset. If this is still under warranty (1year) you should be able to get a replacement

Here is a link to the User's Guide.

Good luck from Headsets Direct!

Posted on Oct 10, 2011

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