Question about Samsung s150G Black Cell Phone - TracFone 468 MHz Single-Core Processor, 128 MB RAM, 256 MB Internal Storage, 3G

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I bought a new tracfone last week and was told I could transfer the minutes from my old phone to my new phone and this hasn't been done.

Old tracfone serial number is: 268 435 462 706 832 316. The tracfone I'm currently using is: 307-338-0159, serial number:351 667 068 290 007. Had I known I would not be able to transfer minutes I would have just used up the minutes on my old phone first.

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  • Samsung Master
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You need to have this discussion with the vendor you purchased the phone from. Nothing can be done from here.

Posted on Mar 30, 2015

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Activate new tracfone and transfer old number


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How do Transfer data from my old tracfone?


Here is the information from the Tracfone website.
Transfer Number > Phone Upgrades
  • What is a phone transfer?A transfer is when you wish to transfer your phone number and minutes from one TracFone to another.
  • I just bought a new TracFone. How do I transfer my phone?
    In order to transfer your phone, go to the "Activate/Reactivate Phone" button on our website and then select the option that you need. You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
  • If I buy a new TracFone, can I transfer my remaining minutes and phone number to the new phone?
    Yes, you can transfer the minutes and phone number into your new TracFone by going to the TracFone main page and clicking on the "Activate/Reactivate Phone" button. Then, select the option that you need (phone, SIM, or Bring Your Own Phone CDMA). You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
  • If I currently have a TracFone smartphone and want to transfer to a non-smartphone, will I be able to transfer my remaining minutes to my new phone?
    No. When you complete a phone transfer from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes from your old phone (so you will have to forfeit those minutes), but you do get to keep your service days.

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Just bought a new smart phone. I have lots of time & minutes to transfer from old tracfone . Do I have to buy more to activate?


According to Tracfone's website:
If you're going from a basic phone(i.e. flip phone or candy bar phone) to a smart phone, you can't transfer any minutes. The same applies if the situation is reversed.

You log onto the Tracfone website, Click on the "activate phone" button, and enter the information prompted of you.

http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10045&esId=FA10046&a=1414402065259

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    Fixya is a help site run by a loose-knit group of volunteers. Fixya has no responsibility for your missing air-time. I suggest you contact your carrier.

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