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The brush will not spin any more. What can I do?

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Hi, this is Jim with Crucial Vacuum,

There are two reasons why your vacuums brush roll isn't turning anymore. Either it is clogged and is unable to turn. In this case remove any noticeable debris, then rotate the brush roll manually to unearth any hidden clogs behind it.

Two, the belt is no longer wrapped around the brush roll correctly. This is not allowing the brush roll to rotate properly. After usage the belt will stretch out and lessen the tension on the brush roll. This could be causing the brush roll to have a lack of resistance against it. You want to be sure the belt is on there nice and tight. You're going to want to change your vacuums belt every 3 to 6 months depending on use.

You can purchase a wide variety of replacement belts and brush rolls directly from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=Brush+roll&order=relevance&dir=desc&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Apr 16, 2015

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It sounds as if: -

  1. The belt has broken between the motor and the brush, or
  2. The brush bearings have become clogged with long fibres or hair and have jammed.
Turn the vacuum off and remove the plug from the electricity outlet. Wrap up the cord so that it cannot be accidentally switched on.

Turn over the vacuum and look at the brush. Can you turn it by hand? If yes, the belt has either broken or slipped off. You could buy a replacement part and fit it yourself if you are handy with a screwdriver or take it to a local vacuum repair shop. It should take less than an hour to fix.

or,

Turn over the vacuum and look at the brush. Can you turn it by hand? If No, then check the ends of the brush where it sits in the body of the vacuum. Are there fibres or hairs sticking out at either end?

You will need to remove these hairs and fibres until the brush rotates with some resistance.

Hope this gives you some place to start.

Posted on Mar 30, 2015

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Posted on Jan 02, 2017

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Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

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    I am having the same issue. The brush won't even move when I turn it with my hand. I just posted this same question.

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    HI There,

    Usually when the belt breaks immediately, this indicates that your roller brush has gone bad and needs to be replaced. I have never seen the motor shaft being damaged and causing belts to break before. When the roller brush can't spin because it's bearings have worn out, the motor shaft continues to try and turn the belt, but since the belt can't spin the motor shaft at that point burns right through the belt.

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    Got Dirt Devil Featherlite,keeps burning the belt out immediately and there is only one way to put the belt on...have put on 4 new belts.....what up?


    Hi There,

    When a belt breaks immediately after installing it, this can ONLY mean one of two things. The first is that the belt was put back on incorrectly, and it may be pinched underneath of the beater bar. This would cause it to break immediately, but I seriously doubt after 4 belts that you put the belt on wrong all 4 times.

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    Thanks so much,

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