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I have bought a serial adaptor to connect my scan and sew to my laptop but I it keeps saying it can't find the com port. How do I get to to recognise the adapter?

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Depending on the age of your computer, the COM port may not be connected or enabled.

When you start your computer, look for the command (usually DEL) to enter the BIOS.

Don't change anything but carefully search through the pages - the mouse doesn't work so you will need to use the cursor keys to move around the options.

You may find that the COM ports COM1 and COM2 are disabled in BIOS.

Selecting one of them and pressing the <RETURN> key should allow you to change the settings. Some times you just have to press the + and - buttons or the <PAGE UP> or <PAGE DOWN> buttons to enable or disable these features.

Pressing F10 on the upper row of keys should allow you to save the new settings.

You might also consider using a USB to Serial adaptor which save you a lot of trouble if you are not familiar with the BIOS system. The adaptor automatically sets itself up to communicate with the external device, in your case the scan and sew.

Hope this is of some help to you.

Posted on Mar 30, 2015

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