When I go into my account it says item not found I want to know my balances

Samsung pay as you go phone: checking added minutes

Since you did not indicate which service provider you have, I can only guess that you are using the Tracfone service.. If yes, you can check your balance several ways:

1) You can use the Tracfone app:
Install from here:
https://play.google.com/store/apps/details?id=com.tracfone.tracfone.myaccount&hl=en
How to use widget tutorial:
Tracfone Android BYOP My Account App

2) You can go to the Tracfone website on your phone or computer internet browser and login to your account to find this information out

3) In your internet browser on your phone, you can enter:
https://www.tracfone.com/direct/CheckBalance?input_phone=1234567890

(where 1234567890 is, replace with your 10 digit phone number, area code first)

You will get a text message back with your balance information

4) Some Users have indicated that typing this in the dial pad on your phone will provide the balance for their phone:
*777*1#

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Check Balance / Service End Date - Straight Talk

From Your TracFone Step 1 Look at the home screen of your TracFone device, your Airtime Balance Display is shown directly on the home screen of your cell phone. Navigate from any menu or application directly back to the home screen to see your updated balance.
Step 2 View the balance by going to "Menu." Click on "Prepaid" followed by "Airtime Info." This menu will also show your current airtime balance and expiration date.

Related Reading: How to Check Your Prepaid Balance for T-Mobile
Step 3 Add additional airtime to your account by calling 1-800-867-7183, refilling the minutes online or by visiting a participating retailer (see Resources). Enter the PIN number on the back of your refill card to add additional minutes to your account.
From Your Computer Step 1 Check your minute balance by logging in to your account on the TracFone website. Once you are on the homepage, click on "My Account." You'll be prompted to enter your username and password. If you don't currently have a TracFone account, you can register your phone number by clicking on "Register."
Step 2 Find the minute balance of your account displayed in the middle of the "My Account" homepage.
Step 3 View the account expiration date on the "My Account" homepage (see Resources). Your balance expiration date varies depending on the amount of the airtime refill card.

you need to contact TracFone for this info - You also can look right on your phone for your minutes

What item did you buy online at that date, and then use your PayPal ID to pay for the item? Since you did not have enough "credit-balance" on your PayPal account, PayPal charged your credit-card for the difference, e.g., $200 item, with $5 available on your PayPal account, means that $195 will be charged to your credit-card.

That tells you how much you have left in your account based off the checks and withdrawals that have come in. Each time there is a transaction, there will be a credit applied to your account and that amount is subtracted from what you have left at that time. It fundamentally is addition and subtraction.

you can call the number on the back of the card should assist you with balance or call bank of America and ask for instructions how to get your balance.

Delete testing account and check again

Please send all this information in an email to Lauren@fixya.com