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We have just moved house and have been left a Belling Platinum Dual Fuel db2 Cooker and cant get the ignition to work. Can anyone suggest what we should do?

Its an old cooker but it has been left by previous owner so we would like to get it to work if possible. The ignition doesnt work and we arent sure if spares can be got.

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  • andy Smith
    andy Smith Mar 30, 2015

    Again many thanks for this

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  • 249 Answers

Welcome to the Belling Spare Parts Store
Have you tried contacting Belling Customer Service to see if spares are available? It sounds like a mechanical fault in the switch.

Do you have the instruction manual? I'm wondering if there is a safety feature engaged that doesn't allow the button to be pressed unless there is a sufficient pressure of gas. Do you have a contact number for the previous owners to ask them for help?

Don't be tempted to download a user manual from anywhere other than Belling.co.uk as you might end up with a computer virus.

Failing all that, contact your local approved and registered gas appliance engineer. In the UK, Corgi registered engineers are now covered by GasSafe which is the new regulatory body.Only let a GasSafe engineer access to your range. Anyone with only Corgi credentials may not have been approved under the new regulations.

Hope this helps somewhat.

Posted on Mar 30, 2015

Testimonial: "Thanks. Will do so."

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By cooker,do you mean a stove? is it gas?is the gas knob in the "on" position?is the stove plugged in?
i clean out apartments to get them ready for new tenants. if the ignition clicks on,but the burner isn't lighting,it might be dirty. i soak the burners in hot water overnight. scrub with a wirebrush.poke a needle in all the openings & on the ones in the stove. dry thoroughly & see if it works.
if the ignition isn't clicking at all,one of the components in the electrical box might be broken.i wouldn't mess with gas or electric.call your gas & electric supplier or a repairman to find out what's wrong & see if it's worth fixing or not.

Posted on Mar 30, 2015

Testimonial: "Thanks for getting back to me, Sorry i wasnt clear before. It is a range type cooker and the ignition doesnt click on. It seems to be stuck and doesnt move when it is pressed. I have checked that it is plugged in. I have been told that it is an old model but i would like to be able to use it rather than having to buy a new cooker. Andy"

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