Question about Motorola Mobility Moto X Black 16 GB Smartphone - Verizon Wireless 1.7 GHz Dual-Core Processor, 2 GB RAM, 16 GB Internal Storage, Android 4.2, 4G, 10 MP Camera

1 Answer

Why can't my Verizon Moto X phone be activated?

The phone is locked and activation process tells me to take the phone to Verizon. I've tried holding volume down when booting but no matter what option I choose, it keeps taking me to activation screen, how do I get around this lock because I want unlock it from Verizon totally.

Posted by Anonymous on

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  • Official Brand Answer
  • 1,623 Answers

You can't. Verizon phone's can't be unlocked to work on other providers.

You can get a Verizon Sim though and insert it to get to home screen and then swap Sims.

Mark
Motorola Support

Posted on Apr 25, 2015

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