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I lose suction when trying to use the hand held wand. I might have sucked up a pet toy. Is there an easy way to take this apart to check?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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reddevil6
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SOURCE: Suction only works using the hand held mode, there is no suction when try to use on carpet mode,

There must be a clog in either the hose, dirt inland by the brush roll, or bad filters. If you have suction at the end of the hose, then look lower all the way to the brush roll.

Posted on Mar 25, 2008

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  • 1 Answer

SOURCE: bissell powersteamer model 1693 not sucking up water

I have the bissel power steamer / powerbrush # on front at bottom 310-3150 bought in october used it 2 times 3rd time it started acting up as follows
cleaned all parts. the spin dial wont spin. the switches on both steamer and hand wand won't spray. Sometimes works then stops. Water comes out the bottom when sitting. All parts look fine no damages.

Posted on Mar 19, 2009

tvservice306
  • 458 Answers

SOURCE: wand lost suction

cleaning all filter Assy and all Handle Assy and Hose Assy...

Posted on Nov 07, 2009

Dysonteam
  • 167 Answers

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Posted on Apr 22, 2010

  • 1 Answer

SOURCE: hi my dyson dc18 has great suction from wand but

My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Posted on May 23, 2010

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1 Answer

Base not sucking but wand is working


I think you've got it Barbara, its sucked up a hairgrip or similar piece of stiff debris and then the fluff "log jams" around it. Obviously unplug it first and the base is usually held on with a handful of screws some of which may be hidden down tube like recesses in the plastic moulding. A good handy person should have no problem getting it apart and you will most likely find a blockage.

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There is a wand catch that holds the attachment pole to the unit. It's above the power switch. It easily comes off and Sears has it for a pretty cheap price like $3. Without this wand catch the handle attachment pole does not stay put. Good Luck

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I have no suction when I use my tools.


I haven't much experience of Dyson cleaners but I believe if there is no suction at the end of the wand when it is being used with tools there will be the same absence of suction when the wand is in place for use as an upright.

If that is so perhaps it is time to service the filters. I suggest you refer to the instruction manual.
It is possible the hose is blocked and needs rodding out.

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The hand held attachment no longer has suction. The hose collapses when I try to use it. Have cleaned the vacuum thoroughly and the filter. This still happens. Ive taken all the parts off and cleaned...


Hi, please ensure that the hose is fitted correctly into the base of the Dyson. If this becomes loose or detached the machine will not **** whilst using the hose. Also check that the u bend is fitted correctly. Finally check that the vent on the left hand side (when standing behind the machine) is correctly inserted. The other issue could be that the Wand itself is blocked. Try detaching the wand from the hose and see if the hose has suction. If it does then the wand is blocked, if it doesnt then the problem lies elsewhere.

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I have the dyson animal. There is something stuck in the wand tube and everyting is getting caught on it. There is very little suction from the wand. How do I get the wand apart or somehow get the object...


Yes, things stuck in vacuum hoses are not always as easy to remove as one might think. Trying to push it out with something can be counter-productive, and only get the thing stuck tighter! If you have a second vacuum, you can try sucking it out the way it came in (and risk getting it stuck in the other machine. Or you can try pulling it out, using a wooden stick with a small hook screwed in the end. If you try a piece of bent wire, you must be careful not to perforate the hose. Usually just requires a bit of ingenuity.

Jan 16, 2010 | Vacuums

2 Answers

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The suction in the hose of my 2 year old Dyson Animal vacuum is compromised. I may have sucked up a small cat toy or something. Regular vac still is fine. The hose "sucks closed" after a few seconds near...


Hi there, it sounds as though the wand handle is blocked. To test this, remove the wand handle from the hose and test the suction at the top of the hose. If its strong here, then you will need to remove the blockage from the wand handle. If the suction is still poor, you will need to remove the hose by pressing in the catch on the hose cuff near the base of the machine and removing any blockages.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Dec 28, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

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Wand lost suction


cleaning all filter Assy and all Handle Assy and Hose Assy...

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Bissell powersteamer model 1693 not sucking up water


I have the bissel power steamer / powerbrush # on front at bottom 310-3150 bought in october used it 2 times 3rd time it started acting up as follows
cleaned all parts. the spin dial wont spin. the switches on both steamer and hand wand won't spray. Sometimes works then stops. Water comes out the bottom when sitting. All parts look fine no damages.

Jan 10, 2009 | Bissell 1693 PowerSteamer Upright Vacuum

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