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Hi, On a newer Kenworth truck has built in xm radio. Every thing was fine till , near as I can tell, I was waxed the top of the cab. Did not disturb the antenna in anyway, however now when I travel north I lose reception. Seems to be alright going other directions, mainly just north. Any ideas? Thanks

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Keep goin south no buy a signal booster on line maplin or such

Posted on Apr 13, 2015

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The signal comes from low in the Southern horizon, so if you have a trailer it is blocking the antenna. You would be best off to buy a special trucker antenna that mounts on your mirror and gets it a little bit higher and away from the trailer blocking the signal from the south when you're driving North. Okay? good Luck.

Posted on Apr 13, 2015

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6ya6ya
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Posted on Jan 02, 2017

  • 26 Answers

SOURCE: Sirius Antenna

You may have to go to your nearest electronics store or Sirius vendor to see if they have an extension cord...as a Sirius customer i never seen one though......Your best bet is to remount the antenna to the forward part of the roof, towards the windshield.

Posted on Dec 11, 2008

  • 168 Answers

SOURCE: XM radio reception issues

If you have the magnetic antenna, check it for a little nick on the cable on the outside of the car where water might get in to it. A little water can short the ground and the antenna wire. You also can wash (with lots of water around where the antenna cable is) and see if it happens again, then you will know it not just the weather

Posted on Mar 06, 2009

  • 2 Answers

SOURCE: sirius satellite radio

You will need to get another sat antenna, and locate it somewhere either above the camper, or where the camper does not obstruct the antenna. Any store that sells sat radio equipment (Fry's, Best Buy, etc) will have the micro antenna. Install it either on the hood of the truck, or on top of the camper. You will need to run the antenna to the rear of the dash. They make Y couplers that will allow you to run both the OEM antenna and the extermal antenna at the same time, and it will not hurt the system to have both wired in at the same time.

Posted on Mar 13, 2009

  • 1 Answer

SOURCE: I have a 2009 Dodge Ram pickup with factory sirius

We had the same issue with our 2007 Dodge Ram truck. We use an external antenna when we have the camper on. You can buy these at various places on line. Get the car antenna not the home antenna. It magnetically mounts onto the truck so we put it on our hood and routed the antenna wire through the passenger side door. Our satellite box is behind the glove box. Remove the glove box and look up in the cavity. We were able to just unplug the factory antenna and plug the external antenna in. It's easy to switch back too. Just be careful with the antenna wire because it's fragile and any little bit of damage makes it useless.

Posted on Jan 28, 2011

  • 1 Answer

SOURCE: sirius/xm activation

Typical, they wont recognize sirius and xm on the same account. tyou need to close the old account and open a new account on the new brand head and start from square one. Also - they wont give multi head discounts if you have a mix of siruis branded heads and xm branded heads - each brand needs its own account and own e-mail address. They **** in this regard. Good luck, ive decided between this backwards book keeping and aneed to keep resetting my Sirius head periodicaly that neither is worth the aggrivation so I cancelled all of them.

Posted on Nov 09, 2011

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Skydock won't play iTunes through the radio like it does for the satellite radio. The song plays but no sound comes from anything other than the XM Skydock App.


hi donald!
it seems like you haven't properly installed the sky dock yet.
can you tell me the model of the sky dock you purchased?

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Pioneer xm radio suddenly stopped playing through my car radio. Got xm to restart signal back to device but that changed nothing. Sometimes when I wave my hand near to the xm device the car radio receives...


I have same problem and sure connect did not help.
The unit works fine otherwise except will not send a signal to my car radio.
I will try removing the battery today & if this does not work I will do t paper clip reset in the battery compartment.

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How do I get to channel 210? When I turn the knob on the radio (2009 Mercury Mariner) it goes from 194 to 0.


Channel 210 is MLB Home Plate, which is part of the "Best of XM" package. If you haven't subscribed to Best of XM, which costs extra on top of your Sirius base subscription, then you cannot receive that channel.

Additionally, only certain radios are "Best of XM" compatible.. The fact that your car is a 2009 model.. While I don't know what radio it has in it.. I would assume it is a newer model radio that does have Best of XM capabilities, so the problem is most likely that you do not have the Best of XM package.

http://www.sirius.com/bestofxm

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4 Answers

Can't get refresh signal to work for xm radio


to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
Thanks for using FixYa!!

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