Question about Nintendo Wii Console

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I know my console works but when I turn it on the tv I hear it and can feel that its working when I move the controler but the screen is grey and says unusable signal.

Originally I had black and white picture. I called game stop and he told me to change the picture settings and now it wont show picture at all. suggestions??

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  • Kevin Piatt
    Kevin Piatt Apr 01, 2015

    Hi Kay Livering, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    From the sounds of things here this is not a settings issue with your Wii, but rather the configuration on your TV itself. When you have a chance, would you please post a couple of things (if available)?

    1. TV Make, Model, etc.
    2. Settings prior to GameStop's directed updates
    3. Settings GameStop had you make
    4. Other settings you may have tried

    As I stated above, this sounds like settings for your TV. It might also be helpful to know what type of connection you are using.

    Is it RCA (the yellow, red, and white connections provided with the Wii as a default connection)? Or are you using the RF connection (plugs into the cable/coax port on your TV)?

    I have a load of thoughts here, but without knowing what your available options are here I could mention a lot of things that will have zero relevance to your situation.

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I would try using some new audio/video cords.

Posted on Apr 03, 2015

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