Question about Nokia Lumia 520 Windows Phone Black

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Phone will do nothing as I have a frown face on it.

When I cancelled out straight talk, some how the phone went dead and a frown face came on it. Every time I turn the phone on it just goes to a frown face. Can someone help me get this off of the phone and get it back in working order?

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  • 29 Answers

It sounds like an update did not install correctly. I'd suggest performing a Soft Reset on your device by pressing and holding the Power button and the Volume Down button for approximately 10 seconds, until the phone vibrates. Once it vibrates, release both buttons.

Posted on Apr 02, 2015

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Posted on Jan 02, 2017

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